Brenda Mariscal
Colton
Summary
Dedicated professional candidate with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Office Assistant
Colton Joint Unified School District
04.2023 - Current
- Interacted with families by phone, email, or in-person to request documentation and provide information.
- Manage daily data entry and keep clerical information accurate and up-to-date.
- Maintain confidentiality in handling sensitive information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Develop spreadsheets, initiate queries and generate a variety of mandated reports as requested.
- Interpret meetings between staff and parents accurately and efficiently. (Spanish)
- de-escalate tense situations both in person and over the phone, utilizing active listening and empathy to address concerns and diffuse conflicts promptly.
- Filter and prioritize complaints, ensuring that significant issues are escalated to the appropriate channels, including sites and department directors
- Data entry for transfer spreadsheets.
- Know and understand district process and procedures for various roles to provide answers to questions for both staff and families.
UNLOADER
WALMART WAREHOUSE
07.2022 - Current
- Receive and process incoming freight
- Perform quality checks of inventory, ensuring damaged items were reported and removed for inspection
- Received oral instructions to determine work assignments and material and equipment needs
- Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers by hand and using equipment
- Attached identified tags to containers and mark them with identified information
- Stacked cargo in locations, such as transit sheds and in held of ships as directed, using pallets and cargo boards
- Handled and moved, using daily production sheets and work tickets.
YARD SUPERVISOR
SURESTEEL
06.2021 - 11.2021
- Maintained production records, coordinating receipt and delivery of goods and materials
- Enforced safety regulations to promote accident-free workplace
- Prioritized projects and available resources, completing work in time and within budget
- Led and measured daily processes, promoting excellent order fulfillment and production
- Oversaw optimum daily operations, exceeding customer expectations
- Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines
- Followed daily work plan, blueprint reading and distribution of material to Iron Workers.
SUPERVISOR
STARBUCKS
06.2016 - 11.2020
- Compiled company budget and expenditure information and notified managers of discrepancies
- Establish and maintain filing systems
- Tracked company inventory and noted item shortages for future product orders
- Considered cost effectiveness, technical feasibility and acceptance to assess or propose sustainability initiatives
- Assisted managers with employee recruitment and interviews
- Answered customer questions and made product recommendations according to needs
- Delegated tasks to team members according to individual strengths
- Set performance goals for staff members and helped teams meet important deadlines
- Inspected work environment for health and safety hazards and reported findings to manager
- Administered and created training and awareness presentations or materials
- Taught company procedures to new employees
- Coordinated employee schedules according to availability and approved shift changes.
Tutor
1 To 1 Study Buddy Tutoring Inc.
06.2012 - 01.2015
- Scheduled assessment appointments to develop student learning plan.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Met with parents to discuss student progress and address concerns.
- Served as a liaison between department and parents, facilitating smooth communication regarding appointment details and expectations.
Education
High School Diploma -
COLTON HIGH SCHOOL
01.2010
Skills
- Spanish Bilingual (Fluent)
- Verbal De-escalation
- Customer Service
- Time Management
- Appointment Scheduling
- Ability to Work Under Pressure
- Organization
- Microsoft Office
- Google Suite
- Data Entry
- Telephone Switchboard
References
FRANCISCO CORTEZ, SURE STEEL INC., (801) 836-8321
Timeline
Office Assistant
Colton Joint Unified School District
04.2023 - Current
UNLOADER
WALMART WAREHOUSE
07.2022 - Current
YARD SUPERVISOR
SURESTEEL
06.2021 - 11.2021
SUPERVISOR
STARBUCKS
06.2016 - 11.2020
Tutor
1 To 1 Study Buddy Tutoring Inc.
06.2012 - 01.2015
High School Diploma -
COLTON HIGH SCHOOL
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