Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Anthonia Otaigbe

Scarborough ,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Rehab Service Coordinator

SE Health
11.2020 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Supervisor of Coordination

ParaMed Home Healthcare
12.2019 - 08.2020
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Participated in team-building activities to enhance working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Carried out day-day-day duties accurately and efficiently.

Assignment Coordinator

ParaMed Home Healthcare
01.2019 - 12.2019
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Planned production schedules for Timeframe, taking employee production rates, company needs and seasonal changes into account.
  • Scheduled deliveries of Type materials by specified time to begin production on time.
  • Requisitioned materials to restock inventory and obtain goods for Product or Service production.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Representative

Stericycle
09.2018 - 01.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Diploma - Personal Support Worker

Dominion College
Toronto, ON
09.2021

Certificate - Anti Money Laundering And Counter Terrorism Financ

Seneca College
04.2020

B.sc - Economics

Ambrose Alli University
Nigeria Africa
06.2005

Skills

  • Service Scheduling
  • Service Planning
  • Service Coordination
  • Service Support

Additional Information

■Knowledge of Epic and Procura Software for payroll and scheduling purposes.

■Experience working in hospital environment as Service Coordinator

Timeline

Rehab Service Coordinator

SE Health
11.2020 - Current

Supervisor of Coordination

ParaMed Home Healthcare
12.2019 - 08.2020

Assignment Coordinator

ParaMed Home Healthcare
01.2019 - 12.2019

Customer Service Representative

Stericycle
09.2018 - 01.2019

Diploma - Personal Support Worker

Dominion College

Certificate - Anti Money Laundering And Counter Terrorism Financ

Seneca College

B.sc - Economics

Ambrose Alli University

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Anthonia Otaigbe