Divyanshu Kansal
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatch Security Officer
Paladin Security
10.2020 - Current
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Manager
Shell Gas Station
07.2020 - 08.2022
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Security Supervisor
Genesis Security Group
05.2019 - 10.2020
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Developed and implemented strategies to prevent and respond to security incidents.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Sales Manager
Browns Shoes
06.2017 - 03.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Education
Diploma - Arts And Sciences
Langara College
Vancouver, BC05.2019
Skills
- Effective Customer Service
- Customer Service Process Improvement
- Customer Retention
- Financial Records
- Administrative Support
- Sales and Marketing
- Verbal and Written Communication
- Team Leadership
- Complex Problem-Solving
- Budgeting and Cost Control
- Market and Competitive Analysis
- Goals and Performance
Certification
- OFA1 certified
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Dispatch Security Officer
Paladin Security
10.2020 - Current
Manager
Shell Gas Station
07.2020 - 08.2022
Security Supervisor
Genesis Security Group
05.2019 - 10.2020
Sales Manager
Browns Shoes
06.2017 - 03.2020
Diploma - Arts And Sciences
Langara College
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