Mya Udowicz
Calgary,AB
Summary
Dynamic customer service specialist at Cowboys Night Club, enhancing customer experiences and generating significant sales through exceptional communication and a friendly, positive attitude. Skilled in teamwork, collaboration, and time management, adept at thriving in fast-paced environments. Demonstrates a strong ability to adapt, leading to improved safety and efficiency.
Overview
4
4
years of professional experience
Work History
Tub Girl
Cowboys Night Club
2023.07 - Current
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Generated high volumes of sales while providing memorable customer service
Freestyle Ski Instructor
WinSport
2020.12 - 2024.08
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Evaluated student performance using various assessment tools for continuous improvement in their skiing abilities.
Server Assistant
Earls Kitchen + Bar
2022.07 - 2023.08
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
Education
Bachelor of Arts - Psychology
University of Calgary
Calgary, AB04.2027
High School Diploma -
William Aberhart High School
Calgary, AB05.2022
Skills
- Flexible and Adaptable
- Verbal Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Tub Girl
Cowboys Night Club
2023.07 - Current
Server Assistant
Earls Kitchen + Bar
2022.07 - 2023.08
Freestyle Ski Instructor
WinSport
2020.12 - 2024.08
Bachelor of Arts - Psychology
University of Calgary
High School Diploma -
William Aberhart High School
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