Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ardy Ghahremani

Toronto,ON

Summary

PROFILE Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Duty Manager

George Brown College
06.2018 - Current
  • Sunwing airline
  • Monitoring daily flight operations
  • Making sure all operations are followed and done smoothly as per sunwing GOB
  • Any changes to GOB, all staff must be aware of changes and have the new GOB read and signed
  • Ensure any complaint or request by passenger has been taken care of and resolved or have been transferred to other departments who may require the attention
  • Communicate with all personnel regarding any operation concern as well as keeping GTAA(airport authority) OCC and PCC informed at all times and in case of IROPS keeping strong communication is an asset to strong performance
  • Making sure all QCMs, LIF and other required paperwork has been filled up accordingly
  • Perform baggage sweep during or after calm operation to secure any bags that may have been left behind and rush to destination as soon as possible by WG or other available airlines
  • Follow up with Ramp ground handling company regards SWG required Operation and follow up with sunwing safety to ensure all Staff are fully aware of the time to time handling performance required by SWG.making sure ramp has enough staffing for their area of expertise
  • During in flight check in, making sure that all staff have proper grooming and uniform, counters have been set up accordingly and there is sufficient staffing for counters and departure gates
  • Making sure all signs are set up properly and passengers are guided to the correct area to check in
  • At the end of every shift, a daily shift report must be made and sent to the general manager, any concern regarding any department or performance must have an awareness email being sent out to designated people including the general manager.

Aircraft loading supervisor

ALS
02.2016 - 03.2018
  • Emirates group/ Dnata
  • Monitors the readiness of various ground services providers to ensure that all resources are available and that the equipment restricted area (ERA) is clear to receive inbound aircraft and deliver a safe on-time performance
  • Ensures that safety briefings are conducted regularly while intervening when there is risk exposure
  • Communicates with team members to deliver information verbally in a clear
  • Implements day-to-day operations assigned and ensures compliance with the established standards and procedures
  • Upon arrival Collects the required information (Loading Distribution Message (LDM), CPM (Counter Pallet Message), Baggage irregularity tags and Personal Digital Assistant (PDA)) to communicate the information to relevant stakeholders .Communicates the ATA of the aircraft to the Flight Officer confirming the aircraft type and the registration Escalates any Ground Services Equipment (GSE) serviceability concerns to the Flight Officer on the shift
  • During departure Validates with key stakeholders the aircraft registration/ flight details (tallying of aircraft registration with loading instruction reporting form
  • Monitors the loading process to ensure that the assigned dead load is loaded and reconciled as per the Load instruction
  • Confirms the safe condition of any dangerous goods (DGR) prior to loading and signs the notification to captain (NOTOC) for handover to the operating Captain 
 Utilises the Load Deviation Authorization form in case of any change in the load plan (within last minute change (LMC) limits) and provide it to the Load Control Officer
  • Reviews and checks the boarding status and ensures reconciliation with the Customer Services Team Leader on the final figures and as per the Flight Manifest Summary
  • Reconciles all dead load is loaded as per the load sheet and receives confirmation of the boarding status from the lead agenton the final passenger figures Updates the load sheet with any final changes(Below and Above Wing) to ensure that the boarding over slip from the Lead agent matches the load sheet ,Updates the Flight officer on time targets and any delays
  • Monitors the readiness of the pushback is there on-time
  • Conducts visual bay sweep prior to door closure and requests logistics for collection of any offloaded dead load.

Ramp Attendant / Acting lead

Porter airline
08.2012 - 02.2016
  • Baggage handling, marshalling
  • Responsible for the day’s schedule, arrange the arrival in a safe manner, prepare the airplane for the outbound, make sure everything gets done safely and within the time frame given
  • Perform a safe work environment during IROPS, Manage an excellent timing for ahead of time schedule, and help gate control and Duty officer during busy hours and days
  • Help customer service during short staff, or busy months
  • Follow the Transport Canada regulation and Porter airline mainland Rule for Ground Service
  • Follow safety precaution, exercise teamwork, it always plays the great assent
  • Keep an open and clear communication within the workforce .

Store clerk

Construction, Little redstone inc
03.2012 - 04.2012
  • T engineering department
  • Receiving shipping aircraft parts
  • Annual inventory as well as part dispatch to any AOG at regard destination
  • Create AWB,prepare tools and part for technician or engineer needed at the time, Renovate or add to additional house using any material available
  • Operated cutting tools, jack hammer, handy tools and any tools related to the project
  • Cooperate and work with other members, make sure work place is always clean and work 100% safe

Quality Assurance/Machine Operator/Receiver

Ontario Gamble Produce
02.2008 - 03.2012
  • Operate various machinery including reach trucks, forklifts and low lift riders; always ensure safety at all times
  • Perform quality checks and act as an order picker to ensure top quality
  • Receive store products and ship produce to other locations
  • Cooperate and work effectively with over 100 employees and supervisors in the warehouse to ensure efficiency

Labour Constructor

Lowes Home Improvement, National Marketing System
12.2007 - 01.2008
  • Installed uprights and beams; Cut metal bars, measured and installed shelving; Installed cabinets, rectified product errors (red tag items)
  • Gained tremendous trust with managers, became team leader and had the ability to choose and contribute work based on a building map design
  • Developed maximum strength to finish any jobs with no errors and within tight timelines; Completely understood building design codes and maps

Education

Diploma -

George Brown College
Toronto, ON
06.2013

Skills

  • Coordinate Events
  • Process Optimization
  • Quality Standards
  • Process Improvement
  • Staff Training
  • Project Management
  • Customer Service
  • Operational Oversight
  • Assist Customers
  • Quality Assurance
  • Customer Communication
  • Employee Performance Reviews
  • Corrective Actions

Timeline

Duty Manager

George Brown College
06.2018 - Current

Aircraft loading supervisor

ALS
02.2016 - 03.2018

Ramp Attendant / Acting lead

Porter airline
08.2012 - 02.2016

Store clerk

Construction, Little redstone inc
03.2012 - 04.2012

Quality Assurance/Machine Operator/Receiver

Ontario Gamble Produce
02.2008 - 03.2012

Labour Constructor

Lowes Home Improvement, National Marketing System
12.2007 - 01.2008

Diploma -

George Brown College
Ardy Ghahremani