Summary
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Cormack

Sherwood Park,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Medical Office Assistant

DX Medical
  • Coordinated patient scheduling, check-in, check-out.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
  • Assisted medical staff during examinations to enhance patient comfort and safety.
  • Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
  • Supported patient follow-up care by scheduling appointments and facilitating referral processes.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Received and routed laboratory results to correct clinical staff members.

Medical Office Assistant

Care Plus Medical Clinic
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Software to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Assisted medical staff during examinations to enhance patient comfort and safety.
  • Reduced patient anxiety by providing clear explanations of procedures and answering questions.
  • Supported patient care with accurate preparation and maintenance of examination rooms.
  • Improved office ambiance, ensuring clean and organized reception area for positive first impression.
  • Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
  • Supported patient follow-up care by scheduling appointments and facilitating referral processes.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Received and routed laboratory results to correct clinical staff members.

Hospice Patient Nurse Coordinator

Heart To Heart Hospice
  • Improved patient care by coordinating interdisciplinary teams and facilitating communication among staff members.
  • Oversaw staff scheduling to ensure adequate coverage and improving the overall patient experience.
  • Increased patient satisfaction scores by addressing concerns promptly and advocating for their needs within the healthcare team.
  • Established and continuously optimized individual work assignments.
  • Recorded details regarding medication additions or changes to keep patient charts updated.
  • Investigated and resolved issues affecting operations and patient care.

Data Entry Clerk

Floron Foods
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Enhanced team productivity with organization and filing of documents both digitally and physically.
  • Contributed to customer satisfaction, resolving inquiries and issues with prompt data entry.
  • Answered customer calls and took orders by phone.

Cashier

Cameron Store
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain balances.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Education

Highschool Diploma -

Ardrossan Junior And Senior Highschool
Ardrossan, AB

Medical Office Administration -

CDI College
Edmonton, AB
2017

Skills

  • Multitasking and Organization
  • Attention to Detail
  • Positive Attitude
  • Phone and Email etiquette
  • Records Management
  • Payment collection and processing
  • Customer Service
  • Adaptable and Flexible

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Medical Office Assistant

DX Medical

Medical Office Assistant

Care Plus Medical Clinic

Hospice Patient Nurse Coordinator

Heart To Heart Hospice

Data Entry Clerk

Floron Foods

Cashier

Cameron Store

Highschool Diploma -

Ardrossan Junior And Senior Highschool

Medical Office Administration -

CDI College

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Cindy Cormack