Summary
Overview
Work History
Education
Skills
Software
Timeline
Projects
Generic

Mehrzad Nahavandi

Coquitlam,BC

Summary

Systems Analyst skilled in engaging with stakeholders of all levels to facilitate requirements gathering and document as-is and to-be processes. Experienced in web designing, data analysis and visualization. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT.

Overview

8
8
years of professional experience
10
10
years of post-secondary education
2
2
Languages

Work History

System Analyst II

Seaspan ULC
North Vancouver, BC
10.2022 - Current
  • Perform system analysis, documentation, testing, implementation and user support for platform transitions.
  • Install system updates to address vulnerabilities and reduce security issues.
  • Discover root causes of client/server problems and identified appropriate solutions and documented scope of projects for distribution to team.
  • Resolve or escalated problem tickets to resolve user issues.
  • Support multiple desktop, web and mobile applications like Jira, Confluence, Miro, MDM’s like: Soti and intunes, Warehousing application like: DSI, RFGen
  • Contributed in planning, design, implementation, patching and upgrading of enterprise systems.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Operation and System Analyst

Spud.ca-Sustainable Produce Urban Delivery
Burnaby, BC
06.2022 - 10.2022
  • Maintained and ensure our warehouse technologies are up to date and operating at their optimal level and versions
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Worked closely with senior leadership and developers to create tools that enhance or supplement the performance of the floor team
  • Led the delivery of PBI reporting solutions related to performance management (dashboards and self- service)
  • Data mined the MySQL, SQL, and Microsoft Access Databases to piece together the necessary information to mold defunct reporting and KPIs.

Operation administrator

Spud.ca-Sustainable Produce Urban Delivery
Burnaby, BC
05.2020 - 06.2022


  • Directed product flow and informed management of delays and challenges
  • Transferred some of the reporting and tools to Power BI for user self-service and ease of access
  • Communicated effectively with AP and Procurement team to support all Inbound affairs
  • Owned the process of closing COGS purchase orders
  • Maintained a close relationship with the purchasing and accounts payable teams to improve the process for all departments and get through constraints that hindered the closing of fiscal periods
  • Expanded SOP for Inbound process and PO closing

IT Coordinator

Poluk Alborz Engineering And Industrial Service,IRAN
02.2017 - 03.2019
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Created and Mentored technicians and call center department with 35 team-members from scratch
  • Collated and reconciled expenses for executive team


Data Analyst

Poluk Alborz Engineering and Industrial Service,IRAN
, IRAN
12.2015 - 01.2017
  • Boosted insightful performance reporting, performance scorecards, and daily/weekly/monthly operational results for organization
  • Presented reports to clients and teammates regarding project progress and results
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.

Database Administrator

Poluk Alborz Engineering and Industrial Service, IRAN
, IRAN
02.2015 - 11.2015
  • Performed daily maintenance including monitoring backups, managing disk space, and maintaining database objects
  • Provided database security administration such as User
  • ID, Passwords, roles
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.

Education

Associate Degree - Applied Web Development

British Columbia Institute of Technology
09.2021 - Current

Associate Degree - Applied Database Administration And Design

British Columbia Institute of Technology
04.2020 - 05.2021

MBA - IT

Multimedia University
Malaysia
03.2009 - 08.2011

Bachelor of Science - Electronic Engineering

Islamic Azad University
IRAN
09.2002 - 05.2007

Skills

Time Managementundefined

Software

HTML

CSS, Bootstrap, SASS

JavaScript, jQuery, EJS

Python

T-SQL

SQL Server

SSRS

PBI, DAX

React, Vite

Nodejs, Express

Git

Angular, Vue

Timeline

System Analyst II

Seaspan ULC
10.2022 - Current

Operation and System Analyst

Spud.ca-Sustainable Produce Urban Delivery
06.2022 - 10.2022

Associate Degree - Applied Web Development

British Columbia Institute of Technology
09.2021 - Current

Operation administrator

Spud.ca-Sustainable Produce Urban Delivery
05.2020 - 06.2022

Associate Degree - Applied Database Administration And Design

British Columbia Institute of Technology
04.2020 - 05.2021

IT Coordinator

Poluk Alborz Engineering And Industrial Service,IRAN
02.2017 - 03.2019

Data Analyst

Poluk Alborz Engineering and Industrial Service,IRAN
12.2015 - 01.2017

Database Administrator

Poluk Alborz Engineering and Industrial Service, IRAN
02.2015 - 11.2015

MBA - IT

Multimedia University
03.2009 - 08.2011

Bachelor of Science - Electronic Engineering

Islamic Azad University
09.2002 - 05.2007

Projects

https://tandisemehr.netlify.app/

Full responsive front-end webpages

HTML, CSS, JavaScript


https://tandisemehr-shop.netlify.app/index.html

A full responsive - frontend - online shopping
HTML, CSS, JavaScript


https://game-of-dices.netlify.app/

A dice game with 3 rounds

HTML, SASS, jQuery, JavaScript


https://tindogboootstrap.netlify.app/

A one-page project focused on Bootstrap

HTML, CSS, Bootstrap

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Mehrzad Nahavandi