Joshua Billesberger
Calgary,AB
Overview
6
6
years of professional experience
Work History
Order Processor
Integrity Building Products
06.2023 - 10.2023
- Effectively communicating with customers to address order inquiries, changes, and cancellations
- Examining orders to confirm accuracy, completeness, and adherence to customer requirements
- Developing and implementing strategies to increase efficiency in lumber picking and yard layout
- Working in a fast-paced and deadline-driven environment
Trail Guide/Packer
Banff Trail Riders
06.2020 - 10.2022
- Managed inventory and coordinated tasks for two remote backcountry guest lodges
- Worked long days to ensure all inventory including guest luggage, food, bedding, tools, and supplies for maintenance arrived on time at lodges
- Preformed excellent customer service, entertained guests during backcountry trips, and prioritized guest safety
- Independently managed a team of thirteen horses and mules, provided basic vet care, regulated animal feed, assured animal safety
Maintenance/Guide
Sundance Guest Ranch
06.2019 - 08.2019
- Provided an exceptional guest experience while guiding six to twelve people on horseback rides ranging from one hour to three hours in length
- Relieved pressure on kitchen staff during busy hours by serving guests and taking dinner orders
- Increased property care by performing maintenance such as painting, fixing fences, and lawn care
Lifeguard
Remington YMCA
01.2018 - 05.2019
- Maintaining focus for long periods while supervising the aquatic facility for immediate or potential dangers
- Regularly interacting with patrons to resolve any customer issues or concerns
- Participating in consistent training with other lifeguards to create rescue plans for potential incidents
Education
Bachelor of Business Administration - Finance
Mount Royal University
Calgary, AB02.2022
High School Diploma -
Bishop Grandin (Bilingual French Diploma)
Calgary, AB05.2017
Skills
- Strong ability in Microsoft Office, PowerPoint, Excel, and Outlook
- 5 years in customer service-related positions
- Lead various university projects throughout finance and management courses
- Experience working independently and in teams
- Self-motivated and quick learner
- Excellent time management and organization
- Fluent in English and French
Accomplishments
- Standard First Aid & CPR/AED Level C (Updated January 2021)
- Restricted Radio Operator Certificate - Maritime (ROC - M) with VHF Digital Select Call (December 2019)
- National Lifeguard – Pool (Updated April 2019)
- Certified Bicycle Mechanic (November 2018)
- WHIMIS (GHS) Training (October 2018)
Timeline
Order Processor
Integrity Building Products
06.2023 - 10.2023
Trail Guide/Packer
Banff Trail Riders
06.2020 - 10.2022
Maintenance/Guide
Sundance Guest Ranch
06.2019 - 08.2019
Lifeguard
Remington YMCA
01.2018 - 05.2019
Bachelor of Business Administration - Finance
Mount Royal University
High School Diploma -
Bishop Grandin (Bilingual French Diploma)