Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pawandeep Singh

Brampton,ON

Summary


Motivated and customer-focused Uber driver with 4+ years of experience in providing exceptional transportation services. Committed to ensuring passenger safety and satisfaction while delivering a pleasant and efficient travel experience. Seeking to leverage my skills in a dynamic environment while ensuring passenger safety and satisfaction.

Overview

5
5
years of professional experience

Work History

Uber Driver

Uber
01.2020 - Current


  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Responded to passenger concerns and complaints politely and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Provided safe and reliable transportation for passengers, maintaining a 5 Star rating based on customer feedback.
  • Demonstrated exceptional customer service by engaging with passengers, addressing their needs, and fostering a friendly environment.
  • Managed route planning and navigation using GPS technology to ensure timely arrivals.
  • Responded to customer feedback, adapting service based on individual preferences to enhance overall experience.
  • Provided excellent customer service by assisting passengers with questions and concerns, ensuring a pleasant travel experience.
  • Maintained a clean and safe environment, conducting pre-trip and post-trip inspections.
  • Interacted with a diverse range of passengers to communicate effectively and adapted to different styles of personalities.


Education

Post-Graduate Diploma - Project Management

Lambton College
Toronto, ON
05.2021

Bachelor's of Engineering - Civil Engineering

Vaishno College of Engineering
Himachal Pradesh, IN
08.2014

Skills

  • Strong customer service and communication skills
  • Excellent driving and navigation abilities
  • Conflict resolution and problem-solving expertise
  • Time management and organizational skills
  • Knowledge of safety regulations and traffic laws
  • Familiarity with transportation software and GPS systems
  • Cultural awareness and feedback handling

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Uber Driver

Uber
01.2020 - Current

Post-Graduate Diploma - Project Management

Lambton College

Bachelor's of Engineering - Civil Engineering

Vaishno College of Engineering

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Pawandeep Singh