Athziri Montoya
Fontana
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Co Establisher
Little Leader For A Bigger Tomorrow
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Team Leader
Summit Leadership
08.2018 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
Team Player
ASICS
06.2023 - Current
- Served as a reliable and dependable team player, consistently contributing to the achievement of store goals and objectives.
- Developed a reputation as a reliable and hardworking team player, consistently exceeding expectations in both individual tasks and collaborative projects.
- Served as a reliable team player, providing assistance to colleagues when needed to maintain optimal productivity levels across the department.
- Provided support to colleagues during peak periods or emergencies, demonstrating a team player mentality while ensuring all responsibilities were completed successfully.
- Contributed to a positive work environment by maintaining an upbeat attitude and strong work ethic as a team player.
Cashier/ Server
Farmer Boys Restaurant
11.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Answered questions about store policies and addressed customer concerns.
Catechist Assistant
Scared Heart Church
08.2021 - 05.2022
- Assisted catechists in developing engaging and age-appropriate lesson plans for religious education.
- Aided in organizing special events and activities to enhance students'' spiritual growth and understanding of faith concepts.
- Maintained a clean and organized classroom space conducive to focused learning experiences for all students.
- Contributed to the evaluation process by monitoring student progress, providing feedback, and maintaining accurate records.
- Implemented creative teaching strategies that promoted critical thinking while reinforcing key religious teachings within the curriculum framework.
Education
Bachelor of Science - Criminal Justice
Cal State University San Bernardino
San Bernardino, CA05.2027
High School Diploma -
Henry J. Kaiser High School
Fontana, CA05.2023
Skills
- Motivated Team Player
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Flexible and Adaptable
- Critical Thinking
- Organizational Skills
- Proactive team player
- Strong Team Player
- Flexible team player
- Friendly, Positive Attitude
Timeline
Team Player
ASICS
06.2023 - Current
Cashier/ Server
Farmer Boys Restaurant
11.2022 - 10.2023
Catechist Assistant
Scared Heart Church
08.2021 - 05.2022
Co Establisher
Little Leader For A Bigger Tomorrow
08.2018 - Current
Team Leader
Summit Leadership
08.2018 - Current
Bachelor of Science - Criminal Justice
Cal State University San Bernardino
High School Diploma -
Henry J. Kaiser High School
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