ARYA AJITH KUMAR
Hamilton,Canada
Summary
Dynamic and results-oriented individual with a proven track record of leadership and achievement in diverse retail settings. Experienced Supervisor at Shoppers Drug Mart who excels at leading teams to give exceptional customer service while increasing sales. Capable of executing effective inventory management tactics and fostering a healthy work environment through training and mentorship. Collaborative and detail-oriented Business Analyst with one year of experience assessing business processes, identifying areas for improvement, and implementing data-driven solutions. Proven ability to work with cross-functional teams to improve operational efficiency and facilitate strategic decision-making. Excellent analytical, problem-solving, and communication abilities.
Overview
5
5
years of professional experience
Work History
Supervisor
Shoppers Drug Mart
08.2023 - Current
- Led a team of 10 employees to provide exceptional customer service while meeting sales targets
- Implemented effective inventory management strategies
- Trained and mentored new team members, promoting a positive work environment and ensuring compliance with company policies and procedures
- Conducted performance evaluations and provided constructive feedback to team members to help them grow professionally
- Collaborated with management to create and implement promotional strategies, which led to increased store revenue
- Maintained a clean and organized store environment while adhering to health and safety regulations.
Machine Sanitation
Ferrero
06.2022 - 05.2023
- Assistance with machinery upkeep collaborated to disinfect the equipment
- Monitored and restocked cleaning supplies, ensuring availability for ongoing sanitation efforts
- Collaborated with team members to complete tasks efficiently while upholding high standards of cleanliness
- Participated in safety meetings, contributing to the development of improved sanitation and safety practices.
Team member
Burger King
04.2022 - 05.2023
- Efficiently operated cash register, accurately processing customer orders, payments, and providing change
- Managed high-volume periods, maintaining composure under pressure while delivering quick and accurate service
- Addressed customer inquiries and concerns, resolving issues promptly to ensure customer satisfaction
- Collaborated with kitchen staff to ensure orders were prepared correctly and delivered in a timely manner
- Assisted in maintaining a clean and organized dining area, including sanitizing tables, chairs, and menus
- Participated in training new team members, sharing knowledge of menu items, cash handling procedures, and customer service best practices.
Business Analyst
Amazon
01.2020 - 01.2021
- Supported senior analysts in conducting market research and analyzing business data to identify potential opportunities and risks.
- Assisted in the preparation of business reports and presentations for meetings and internal reviews.
- Performed data extraction and manipulation using SQL to generate insights for ongoing projects.
- Contributed to the development of project documentation, including process maps, requirement specifications, and user stories.
- Participated in the testing and validation of new systems and processes, ensuring they met business requirements.
Education
PGDM in International Business Management -
Mohawk College
01.2023
B.Tech in Computer Science -
S.R.M University
01.2019
Skills
- Inventory Control
- Process Improvement
- Vendor Relationship Management
- Data Analysis & Reporting
- Talent Acquisition
- Employee Relations
- Performance Management
- Training and Development
- Communication and Interpersonal Skills
Languages
English
Full Professional
Tamil
Native or Bilingual
Tulu
Native or Bilingual
Malayalam
Professional Working
French
Elementary
Timeline
Supervisor
Shoppers Drug Mart
08.2023 - Current
Machine Sanitation
Ferrero
06.2022 - 05.2023
Team member
Burger King
04.2022 - 05.2023
Business Analyst
Amazon
01.2020 - 01.2021
PGDM in International Business Management -
Mohawk College
B.Tech in Computer Science -
S.R.M University
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