Prateeksha Singh

• Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
• Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
• Explained rental and housing regulations to clients and helped each discover best options for housing.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

- Kept records organized and easily accessible, ensuring efficient document retrieval for 300+ files.

- Managed 50+ tasks independently, showing strong initiative and minimal need for direction.

- Utilized MS Office (Word, Excel, PowerPoint) and quickly learned 3 new software systems.

- Maintained confidentiality and superior attention to detail while handling sensitive information

- Addressed 150+ customer inquiries daily, achieving a 95% satisfaction rate.

- Managed a database of 10,000+ customer records, ensuring 99% data accuracy.

- Resolved 85% of issues on the first call, significantly reducing follow-up interactions.

- Utilized CRM software and advanced Excel functions to analyze and report on customer data trends.

- Maintain a clean and organized work area, including the dining area, front counter, and restrooms.

- Upsell menu items and promotions to customers to increase sales.

• Collaborated with team members to meet daily production quotas, promoting a positive work environment.
• Carefully packaged finished products and prepared for shipment.
• Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
• Utilized hand tools and power tools to assemble products, practicing safety measures.

• Supervised a staff, as the team leader Identified, analyzed, and resolved any issues within operations or with patients or staff.

• Delivered tremendous Dental care to Patients with several Dental conditions and needs, carried out examinations, diagnosis, and individualized treatment planning.

• Shadowed in all areas of the office including operation in finance.

• Worked closely with aided under-served and rural patients.

• Educated patients by giving oral hygiene, plaque control, and postoperative instructions.

• treatments including implants, orthodontics, and periodontal surgeries.

• Engaged in various dental prosthesis and surgeries.