Robyn Edwards
COQUITLAM,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Program Support Clerk
Share Family Services
09.2021 - Current
- Served as a valuable resource for new hires through training sessions and ongoing mentorship.
- Provided excellent customer service to clients and stakeholders, fostering strong relationships and trust.
- Processed incoming inquiries promptly and professionally, providing accurate information to address concerns or requests.
- Collaborated with team members to develop more effective communication channels, strengthening overall teamwork.
- Interacted and communicated easily with department personnel and public.
- Assisted coworkers and staff members with special tasks on daily basis.
- Contributed to the development of training materials, leading to improved employee performance and productivity.
- Filing alphanumerically
- Client service , meeting and greeting of clients and assisting where possible
Assistant Manager
House Of Knives
03.2018 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
High School Diploma -
North Surrey Senior Secondary
Surrey, BC06.1984
Skills
- Scheduling appointments
- Data entry proficiency
- Client Relations
- Document Preparation
- Customer Service
- Attention to Detail
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Clear Communication
- Document and File Management
- Office Administration
- Microsoft Office
Languages
English
Native or Bilingual
Timeline
Program Support Clerk
Share Family Services
09.2021 - Current
Assistant Manager
House Of Knives
03.2018 - 08.2021
High School Diploma -
North Surrey Senior Secondary
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