Douglas Hann
Edmonton
Summary
To secure a Driver position, utilizing over20 years of professional driving experience, exceptional customer service skills, and a proven ability to ensure efficient and safe delivery operations.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Uber Eats and Door Dash
01.2022 - Current
- Completed timely and accurate food deliveries to a high volume of customers daily, ensuring customer satisfaction and service excellence
- Maintained professional and courteous interactions with customers, handling inquiries and resolving issues effectively
- Consistently upheld company standards for punctuality, accuracy, and safety while adhering to traffic regulations
Delivery Driver
Willow Park Wine and Spirits
01.2014 - 01.2021
- Performed prompt deliveries by selecting optimized routes, meeting or exceeding customer expectations
- Safely operated vehicles in high-traffic and urban areas, maintaining a flawless safety record
- Managed time-sensitive delivery schedules, ensuring all orders were completed within designated timeframes
- Fostered long-term relationships with customers through personalized service and attention to detail
Delivery Driver
Arkam Transportation
01.2010 - 01.2014
- Delivered packages to residential and corporate clients while meeting tight deadlines and maintaining delivery accuracy
- Operated scanning equipment to track and manage shipments, ensuring seamless handling and documentation
- Traveled beyond Edmonton to accommodate customer needs, demonstrating flexibility and commitment
Education
Diploma - Business Management
Keyin Technical College
St. John’s, NLSkills
- Route Planning: Expertise in route optimization for timely and efficient deliveries
- Safety and Compliance: Exceptional safety awareness, adhering to traffic laws and regulations
- Customer Service: Strong interpersonal skills with a focus on customer satisfaction and problem-solving
- Technology Proficiency: Experienced with GPS navigation, transportation management systems, and delivery tracking tools
- Time Management: Skilled in managing tight schedules and multi-stop routes to ensure timely deliveries
- Record Keeping: Proficient in maintaining accurate delivery logs and documentation
Summary of Qualifications
- 20+ years of driving and delivery experience, providing reliable service across residential and commercial settings.
- Holds a Class5 Driver’s License with a clean driving abstract, proficient in both manual and automatic transmissions.
- Skilled in route planning and optimization using GPS technology and transportation management software to ensure on-time and cost-effective deliveries.
- Unblemished driving record with zero traffic violations, demonstrating a strong focus on safety and compliance.
- Comprehensive knowledge of Edmonton and surrounding areas, enabling efficient navigation and timely deliveries.
- Exceptional customer service and communication skills, with a proven track record of building strong client relationships.
- Proficient in MS Office, Google Applications, and digital delivery tools for accurate record-keeping and shipment tracking.
Languages
Timeline
Delivery Driver
Uber Eats and Door Dash
01.2022 - Current
Delivery Driver
Willow Park Wine and Spirits
01.2014 - 01.2021
Delivery Driver
Arkam Transportation
01.2010 - 01.2014
Diploma - Business Management
Keyin Technical College
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