Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Hayley Murchland

London

Summary

Offering excellent communication skills and natural ability to connect with people, eager to learn and develop in customer service environment. Brings understanding of basic customer service principles and ability to quickly adapt to new systems and processes. Ready to use and develop communication and problem-solving skills in Customer Service Operator role.

Overview

3
3
years of professional experience

Work History

Customer Service

Byron Pizza
07.2021 - Current
  • Provided exceptional customer service, addressing concerns, and answering questions promptly.


Experienced in front counter operations

Skilled in customer service and managing transactions

Efficient in handling inquiries and resolving issues promptly

Proficient in maintaining a clean and organized workspace

Proficient in taking and processing customer orders efficiently

Experienced in using point-of-sale systems

Strong communication skills for accurately capturing order details

Ability to handle multiple orders simultaneously while maintaining high service standards

Experienced in training and mentoring new employees

Developed training programs and materials to ensure effective onboarding

Provided continuous support and guidance to new staff to enhance their skills

Facilitated a positive and encouraging learning environment

Monitored progress and provided constructive feedback to promote growth

Extensive experience handling cash, credit, and debit transactions

Strong knowledge of point-of-sale systems and cash registers

Exceptional accuracy and attention to detail in processing payments

Proven ability to manage a high volume of transactions efficiently

Excellent customer service skills, including resolving disputes and answering questions

Effective at balancing and reconciling cash drawers at the end of shifts

Experienced in assisting with food preparation tasks, including chopping, slicing, and dicing ingredients

Knowledgeable about food safety and sanitation practices

Able to follow recipes and instructions accurately

Proficient in using various kitchen tools and equipment

Skilled in maintaining a clean and organized work area

Efficient in managing multiple tasks in a fast-paced environment

Assist with food preparation

Education

Bachelor of Arts - Child And Family Studies

Kings College University
London, ON
04-2026

High School Diploma -

St. Thomas Aquinas High School
London, ON
06-2022

Skills

  • Customer service experience

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Interests

  • Dancing

Timeline

Customer Service

Byron Pizza
07.2021 - Current

Bachelor of Arts - Child And Family Studies

Kings College University

High School Diploma -

St. Thomas Aquinas High School
Hayley Murchland