Bikramjit Sharma

Provided administrative support across multiple branches, ensuring smooth execution of civic services and public-facing operations.
• Managed and updated official records, processed applications, and coordinated with various departments for timely approvals.
• Assisted in the execution and documentation of national and state-level initiatives including:
• Swachh Bharat Mission
• Pradhan Mantri Awas Yojana (PMAY)
• PM SVANidhi (Street Vendor Scheme)
• Delivered consistent performance in office coordination, scheduling, and document control, maintaining high standards of accuracy and compliance.
• Acted as a liaison between citizens and government offices, ensuring clarity and support throughout application processes.
• Contributed to digitization efforts and improved filing systems, reducing turnaround times for document retrieval.

• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.

• Managed customer service inquiries and pinpointed and implemented proper path to resolution.
• Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
• Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files.
• Supported branch operations by maintaining compliance with internal policies and regulatory requirements.

• Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
• Collaborated with team members to complete large-scale data entry projects in a timely manner.
• Maintained up-to-date knowledge of computer software programs for optimal data entry results.
• Improved internal communication by maintaining accurate contact lists and employee records.