Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Work Preference
Timeline
Generic

JASHANPREET KAUR GANDA

Vancouver,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Eager to leverage administrative skills and managerial training to support the operations of Providence Health Care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

H&B Poultry
02.2022 - Current
  • Managed calendars for executives, scheduling meetings, prioritizing events, and coordinating necessary arrangements such as room bookings, equipment setup.
  • Consistently produced over 50 accurate and well-formatted reports, correspondence, and presentation materials monthly, utilizing word processing, spreadsheet, and presentation software. Maintained 98% accuracy rate in document preparation, resulting in 20% increase in efficiency and 15% reduction in revision time.
  • Supported personnel transactions and records maintenance related to recruitment, staff scheduling, performance management, and workplace health and safety activities
  • Provided secretarial support for committee and departmental meetings, including typing agendas, transcribing minutes, and taking follow-up action as required
  • Assisted in maintaining and communicating departmental policies and procedures
  • Consistently provided top-tier customer service to over 100 clients per week, adeptly handling inquiries and resolving issues with a 95% satisfaction rate. Demonstrated professionalism by responding promptly to customer concerns, resulting in a 30% decrease in unresolved issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems, both electronic and hard copy, also ensuring timely retrieval of information.

Volunteer

Czorny Alzheimer's Center
03.2023 - 07.2023
  • Provide administrative support to organization's healthcare team.
  • Assist with planning and coordination of activities for patient engagement.
  • Attend staff meetings and training sessions as required.
  • Contributed to event planning and execution, increasing community involvement by 25%.
  • Engage dementia patients in activities that stimulate them.
  • Used strong interpersonal communication skills to convey information to others.

Department Manager Trainee

Walmart
12.2020 - 04.2022
  • Participated in comprehensive training program to develop leadership skills and knowledge of departmental operations
  • Played key role in managing departmental activities, overseeing inventory management for up to 500 unique products, creating efficient employee schedules for team of 15, and ensuring exceptional customer service, resulting in 10% increase in customer satisfaction scores over six months.
  • Collaborated with departmental and assistant managers to implement strategies for improving efficiency and customer satisfaction
  • Provided support to departmental staff and addressed any issues or concerns that arose during daily operations.
  • Ensured compliance with company policies and safety regulations, resulting in zero safety incidents.

Education

Associate of Arts - Psychology

Alexander College
Burnaby, BC
08.2021

Skills

    • Proficient in keyboarding at 50 WPM
    • Intermediate to advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Strong organizational skills with ability to prioritize workload and meet deadlines effectively
    • Excellent interpersonal and communication skills, both verbal and written
    • Demonstrated ability to handle confidential information with tact and discretion
    • Effective problem-solving abilities and capacity to develop practical solutions
      • Familiarity with basic record-keeping, bookkeeping, and accounting procedures
      • Ability to work independently with minimal supervision while also collaborating effectively within team
      • Experience providing direction and guidance to clerical staff to ensure administrative processes are followed efficiently
      • Critical Thinking
      • Data Entry
      • Attention to detail and accuracy in completing tasks

Certification

Project Management

[Coursera, 2023]

  • Completed a short-term course in project management, gaining knowledge in project planning, execution, and monitoring.
  • Developed skills in prioritizing tasks, managing multiple complex priorities, and problem-solving to ensure project success.
  • Utilized project management software to track project status, maintain reporting documents and coordinate project tasks effectively.
  • Can apply project management principles to enhance organizational efficiency and meet deadlines in administrative tasks and projects.

References

References: Available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time offWork from home option

Timeline

Volunteer

Czorny Alzheimer's Center
03.2023 - 07.2023

Administrative Assistant

H&B Poultry
02.2022 - Current

Department Manager Trainee

Walmart
12.2020 - 04.2022

Associate of Arts - Psychology

Alexander College

Similar Profiles

CREATE PROFILE
JASHANPREET KAUR GANDA