Amanda Cholik

FYidoctors

09.2010 - Current

Answering incoming calls and scheduling appointments for three full time Optometrists.
Controlling the flow of patients in a multi-doctor office.
Greeting and assisting patients with check-in procedures.
Verifying patient insurance eligibility and entering patient information into system.
Processing specialist referrals and follow ups.
Facilitating communication between patients and various departments and staff.
Conducting preliminary vision tests using an Optomap retinal scanner, digital lensometer, auto refractor/keratometer, and NCT.
Conducting additional testing for Glaucoma evaluations including visual fields and OCT.
Kept waiting areas clean and organized, creating a welcoming environment for patients during their visit.
Training new team members on clinic procedures, fostering a welcoming and cohesive work environment.
Managing inventory - new stock entry, returns and quarterly inventory counts.
Submitting Alberta Health Care claims and applying payments.
Submitting and applying payments for private insurance providers.
Approving invoices for payment from suppliers.
Responsible for petty cash and bank deposits.
Ordering office supplies.
Creating monthly receptionist schedule.
Assisting with approving staff hours for time cards.
Assisting with interviewing new staff.
Adapting quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.