Driven and energetic individual with extensive manager experience seeking new opportunities. Excellent conflict resolution skills. Possess strong decision making, organization, time management skills, and written and oral communication skills. Strong team building and leadership values.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Site Manager
Vegreville Homestead Senior Citizens Lodge
02.2019 - 04.2024
Company Overview: Non-profit organization of 65 supportive living beds, 31 self-contained units and 5 Rural and Native Housing Units
Managed day to day operations for all of the above seniors housing units
Assessed and determined eligible applicants for low-income housing
Maintained accurate tenant files and ensured compliance with all housing policies
Supervised staff members including hiring, scheduling, and administering proper policies and protocols and ensured adherence
Coordinated with various departments to ensure a high standard of quality care for all residents
Responsible for efficiently developing and maintaining current year’s allotted budget
Worked in partnership with homecare to ensure the health and wellness of all residents
Proficient in senior accommodation standards and services
Promote public relations between the community and lodge through representation on various local community boards
Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Interviewed, hired, and trained new workers.
Complied with safe operating practices and assessed operational procedures against best practices.
Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
Oversaw budget management, consistently delivering projects within allocated financial resources.
Led cross-functional teams to ensure seamless collaboration between departments, enhancing overall project efficiency.
Negotiated contracts with suppliers to secure favorable terms and cost savings, contributing to budget adherence.
Improved team productivity with targeted coaching and performance monitoring.
Managed site logistics to minimize disruptions and maintain clean and safe work environment.
Fostered culture of continuous improvement by implementing feedback mechanisms from staff and stakeholders.
Conducted comprehensive training programs for new hires, ensuring high level of competency and adherence to safety standards.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Evening Position
Vegreville Homestead Senior Citizens Lodge
07.2012 - 02.2019
Provided evening care for residents of the senior citizens lodge
Completed cooking and cleaning duties as required
Maintained positive relations with residents and families
Owner/Operator
Little Red Hen Cleaning Company
05.2008 - 02.2019
Independently established and managed a successful commercial and residential cleaning company
Established and maintained relationships with clients
Provided commercial and residential cleaning services
Bookkeeper
Petryshyn Oilfield Services
01.2002 - 05.2008
Maintained monthly accounting practices including source deductions
Completed invoicing, as well as accounts payable and accounts receivable listings
Account Manager
TD Canada Trust
04.1990 - 12.2001
Provided account management and lending for 150 agricultural accounts
Analyzed financial statements for lending purposes
Approved mortgage and loan applications
Monitored monthly receivable listings
Compiled loan file documentation
Provided advice to commercial and agricultural clients regarding financial matters and issues and promoted financial services
Signed on new clients and helped them with the onboarding process
Managed the financial transactions of clients
Promoted the sales of deposit, investment, credit, and loan products and services
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Forest Stewardship Certificate -
Northern Lakes College
01.2024
ASCHA Site Manager Certification - Communication and conflict management, Site Governance Management, Aging Processes, Leadership Skills, Human Resource Management, Risk Management, Site Operations
Red Deer Polytechnic
01.2020
Agricultural Business Finance Diploma - Accounting, Economics, Real Estate Approval, Land Management
Olds College
01.1990
Skills
Proficient in Microsoft Office applications including Word and Excell
Fluent in the Alberta Residential Tenancies Act
Extensive Management Experience
Resource Allocation
Regulatory Compliance
Problem-solving abilities
Multitasking Abilities
Reliability
Team building
Employee Training
Professionalism
Quality Control
Time management abilities
Talent Acquisition
Problem-solving aptitude
Process Optimization
Policy administration
Cross-functional team leadership
References
Ann Waters, Co-Worker at TD Canada Trust, Former Board Member at the Homestead Seniors Lodge, 780-632-1612
Jennifer Lowe, Former Client from the Little Red Hen Cleaning Company, 780-632-1924
Volunteerpositions
Vegreville Homeless Task Force Committee, 01/01/22, Present, Helped to implement housing survey to secure grant funding.
St. Joseph’s General Hospital Community Board, 01/01/21, Present, Liaison between Covenant Health and hospital administration., Monitored and accessed community board action plan.
Akasu Palliative Care Board, 01/01/19, Present, Provided compassionate care for palliative patients.
Languages
English
Native or Bilingual
Accomplishments
Supervised team of [Number] staff members.
Timeline
Site Manager
Vegreville Homestead Senior Citizens Lodge
02.2019 - 04.2024
Evening Position
Vegreville Homestead Senior Citizens Lodge
07.2012 - 02.2019
Owner/Operator
Little Red Hen Cleaning Company
05.2008 - 02.2019
Bookkeeper
Petryshyn Oilfield Services
01.2002 - 05.2008
Account Manager
TD Canada Trust
04.1990 - 12.2001
ASCHA Site Manager Certification - Communication and conflict management, Site Governance Management, Aging Processes, Leadership Skills, Human Resource Management, Risk Management, Site Operations
Red Deer Polytechnic
Agricultural Business Finance Diploma - Accounting, Economics, Real Estate Approval, Land Management
Olds College
Forest Stewardship Certificate -
Northern Lakes College
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