Sue Kim
Summary
Experienced professional with a strong background in providing administrative and clerical support in fast-paced environments. Skilled at managing legal documents, coordinating schedules, and maintaining strict confidentiality. Develops well in a team-oriented setting and easily adapts to changing circumstances. Motivated by achieving results and recognized for reliability and effective communication, ensuring smooth operations and high levels of client satisfaction.
Overview
9
9
years of professional experience
Work History
Legal Administrative Assistant
True Light Law Corporation
08.2021 - 08.2024
- Served in a primary, client-facing administrative role, managing high-volume multi-line incoming calls
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Drafted and prepared various legal documents using Microsoft Office and Google Docs
- Coordinated effectively with clients, managers and team members to ensure tasks were completed efficiently and on time
- Created and organized both electronic and physical document management systems for case files
- Worked independently while liaising with government agencies and private companies, as well as collaboratively within a team
Front Receptionist
Gallery-The Spa
04.2019 - 09.2021
- Contributed as the primary point of contact for clients and technicians, coordinating service schedules and addressing any issues or complaints
- Enhanced customer satisfaction by promptly greeting visitors and addressing their needs.
- Managed cash and POS transactions, accurately recording daily payments in Excel
- Ensured a clean and organized environment to minimize safety risks
Personal Shoppers (E-Commerce)
The Real Canadian Superstore
10.2015 - 10.2020
- Established the foundational system as the first employee hired for the department
- Worked closely with the team to deliver exceptional customer service
- Recognized as one the best personal shoppers in the department for outstanding performance
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Diploma - Paralegal
Vancouver Career College
Vancouver, BC04.2022
Diploma - Resident Care Attendant
Stenberg College
Vancouver, BC12-2005
Skills
- Skilled in Microsoft Office Applications
- Typing Proficiency: 55 WPM
- Office administration
- Planning and organization
- Administrative Clerical Support
- Effective Communication
- Collaborative Teamwork
- Structured Task Prioritization
- Effective Time Management
- Detail-Oriented
- Proactively Independent
- Problem-solving skills
Languages
English
Korean
Timeline
Legal Administrative Assistant
True Light Law Corporation
08.2021 - 08.2024
Front Receptionist
Gallery-The Spa
04.2019 - 09.2021
Personal Shoppers (E-Commerce)
The Real Canadian Superstore
10.2015 - 10.2020
Diploma - Paralegal
Vancouver Career College
Diploma - Resident Care Attendant
Stenberg College
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