Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

SHAHIR MIRZA

Barrie,ON

Summary

Highly motivated and customer-oriented professional with a background in global business management and a proven track record in customer service and business operations. Possessing a diverse skill set encompassing sales, finance, and market research, with a strong commitment to personal and professional growth. Eager to leverage education and experience to excel as a Loan Consultant at [Company Name], contributing to the delivery of exceptional service and fostering long-term customer relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

TEAM MEMBER

Wendy's
Barrie, Ontario
11.2022 - Current
  • PROVIDED EXCEPTIONAL CUSTOMER SERVICE BY WARMLY WELCOMING GUESTS UPON THEIR ARRIVAL AT THE RESTAURANT
  • MANAGED CASH HANDLING AND EFFICIENTLY OPERATED THE RESTAURANT'S COMPUTER SYSTEM, DEMONSTRATING STRONG ATTENTION TO DETAIL AND ACCURACY IN HANDLING FINANCIAL TRANSACTIONS
  • SKILLFULLY PROCESSED EXCHANGES OR REFUNDS AS REQUESTED BY CUSTOMERS, EFFECTIVELY USED PROBLEM SOLVING SKILLS TO RESOLVE ANY ISSUES OR CONCERNS PROMPTLY AND EFFECTIVELY TO MAINTAIN CUSTOMER SATISFACTION AND LOYALTY
  • Collaborated effectively with team members to ensure smooth operations and maintain a clean work environment, contributing towards a positive and cohesive teamwork

Business Operations Associate

Lido Learning
Noida, India
10.2021 - 02.2022
  • COLLABORATED CLOSELY WITH FINANCING PARTNERS TO ADDRESS AND RESOLVE PENDING ORDERS, ENSURING TIMELY FULFILLMENT AND CUSTOMER SATISFACTION
  • PLAYED A KEY ROLE IN DATA COLLECTION AND ANALYSIS, COLLECTING SALES DATA AND GENERATING DETAILED MONTHLY SALES PERFORMANCE REPORTS TO INFORM DECISION-MAKING AND STRATEGY IMPLEMENTATION
  • CONDUCTED THOROUGH MARKET RESEARCH TO GATHER RELEVANT DATA AND INSIGHTS, CONTRIBUTING TO THE DEVELOPMENT OF COMPREHENSIVE BUSINESS PLANS AND STRATEGIES TO DRIVE GROWTH AND PROFITABILITY
  • MAINTAINED A PROACTIVE APPROACH TO IDENTIFYING MARKET TRENDS AND OPPORTUNITIES, LEVERAGING FINDINGS FROM MARKET RESEARCH TO OPTIMIZE BUSINESS OPERATIONS AND CAPITALIZE ON EMERGING OPPORTUNITIES

Accounting Intern

R Cube Healthcare
  • Improved accounts payable and receivable processes, processing invoices and payments with {99%} accuracy and {20%} faster timelines
  • DEMONSTRATED STRONG FINANCIAL KNOWLEDGE AND ORGANIZATIONAL SKILLS WHILE PERFORMING DATA ENTRY OF FINANCIAL TRANSACTIONS, MAINTAINING ACCURATE RECORDS AND DOCUMENTATION TO FACILITATE EFFICIENT FINANCIAL MANAGEMENT
  • CONDUCTED BANK STATEMENT AND CREDIT CARD ACCOUNT RECONCILIATIONS, IDENTIFYING DISCREPANCIES AND RESOLVING ISSUES PROMPTLY TO ENSURE THE ACCURACY AND INTEGRITY OF FINANCIAL RECORDS
  • PARTICIPATED ACTIVELY IN TEAM MEETINGS AND PROJECTS, CONTRIBUTING VALUABLE INSIGHTS AND IDEAS TO IMPROVE ACCOUNTING PROCESSES AND ENHANCE OVERALL EFFICIENCY WITHIN THE FINANCE DEPARTMENT

Business Development Intern

Reliance Securities Limited
Dehradun, India
04.2020 - 07.2020
  • Conducted comprehensive market research to identify potential clients and develop targeted outreach strategies.
  • Actively engaged with clients, effectively communicating the range of products and services offered by the company to meet their needs.
  • Played a key role in preparing outbound campaigns, contributing to the development of compelling messaging and materials.
  • Created professional and engaging presentations for client meetings, showcasing the company's offerings and value proposition.
  • Collaborated with team members to analyze client feedback and refine business development approaches for improved effectiveness.

Education

Bachelor Of Business Administration in Certificate - The Program Included Following Subjects- Business

University of Petroleum & Energy Studies
Dehradun India
05-2021

Graduate in Global Business Management - The Program Included Following Subjects- Business

Georgian College
Barrie, ON

Skills

  • Communication Skills
  • Accounts Payable
  • Problem-Solving
  • Data Entry
  • EXCEL
  • Market Research
  • Cash Handling
  • Teamwork

Certification

  • HR for people mangers by University of Minnesota
  • Excel skills for business by Macquarie University
  • Introduction to global capital markets by University of Melbourne
  • Trading Basics by Indian school of Business

Websites

Timeline

TEAM MEMBER

Wendy's
11.2022 - Current

Business Operations Associate

Lido Learning
10.2021 - 02.2022

Business Development Intern

Reliance Securities Limited
04.2020 - 07.2020

Accounting Intern

R Cube Healthcare

Bachelor Of Business Administration in Certificate - The Program Included Following Subjects- Business

University of Petroleum & Energy Studies

Graduate in Global Business Management - The Program Included Following Subjects- Business

Georgian College

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SHAHIR MIRZA