Mukul Pal
Oakville
Summary
Motivated Web and IT professional with experience supporting web applications, digital platforms, and data-driven reporting. Skilled in web development, system integrations, and business intelligence tools, with a strong ability to collaborate across technical and non-technical teams to support sales operations and digital growth initiatives.
Overview
5
5
years of professional experience
Work History
Sales Associate
7 Eleven
04.2023 - Current
- Supported daily sales operations, customer engagement, and KPI driven performance in a fast-paced retail environment.
- Maintained inventory accuracy, system updates, and operational compliance.
- Developed strong customer service, troubleshooting, and communication skills aligned with sales and operations support roles.
Software Developer (Web & Systems)
Biz Glide Web Solutions
07.2021 - 11.2022
- Assisted in the design, development, and maintenance of web applications using HTML, CSS, JavaScript, Node.js, and database technologies.
- Contributed to customer-facing and internal web solutions, focusing on usability, performance, and scalability.
- Built and supported REST APIs enabling system-to-system integrations.
- Collaborated with cross-functional teams to define workflows, troubleshoot issues, and deliver production-ready solutions.
- Assisted with data reporting and dashboard preparation, ensuring accuracy and performance for business use.
Education
Diploma in Project Management - Information Technology
Georgian College
Toronto, ON, Canada08.2024
Diploma in Information Technology -
Algoma University
Brampton, ON, Canada12.2023
Bachelor of Science - Computer Engineering
DIT UNIVERSITY
India06.2021
High School Diploma -
GRD COLLEGE
India06.2018
Skills
- Proficient in HTML, CSS, and JavaScript
- Online platform maintenance
- Power BI reporting
- Data-driven decision support
- E-commerce support
- Online sales strategy development
- API & System Integrations
- Technical support for ERP and CRM solutions
- Data Analysis & Visualization
- Collaborative project engagement
- Proficient in CMS platforms
- Proficient in Power BI
Technical Skills
HTML, CSS, JavaScript, CMS, Node.js, AngularJS, REST APIs, Power BI, SQL, MySQL, MongoDB, Data Visualization, KPI Reporting, Microsoft Azure (Fundamentals), Azure DevOps, CI/CD Pipelines, Release Management, GitHub, Jira, Visual Studio, Agile/Scrum, Troubleshooting
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Sales Associate
7 Eleven
04.2023 - Current
Software Developer (Web & Systems)
Biz Glide Web Solutions
07.2021 - 11.2022
Diploma in Information Technology -
Algoma University
Diploma in Project Management - Information Technology
Georgian College
Bachelor of Science - Computer Engineering
DIT UNIVERSITY
High School Diploma -
GRD COLLEGE