Mohammad Kaif Kalvadiya
London,ON
Summary
Accounting professional with experience in bookkeeping, payroll, tax preparation (T1, T2, T4, GST), and financial reconciliation using Caseware, Taxprep, Xero, and QuickBooks. Skilled in client engagement, CRA communication, and ensuring accurate financial reporting and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Petro-Canada
09.2023 - Current
- Managing high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisting 100+ daily customers with injuries, purchases, and issues resolution, ensuring high satisfaction rates.
- Resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhancing customer satisfaction by promptly addressing concerns and providing accurate information.
- Responding to customer requests for products, services, and company information.
- Implementing customer feedback solution to increase the overall satisfaction level.
- Contributing to sales growth by upselling products and services based on individual customer requirements.
Accountant Intern
SRJ Professional Corporation
01.2025 - 03.2025
- Bookkeeping & Transaction Coding: Managed bank statement conversions and categorized transactions based on their nature (quarterly, monthly, yearly) using accounting software.
- GST/HST Filing: Completed GST/HST filings after bookkeeping reconciliation and submitted them through CRA’s Represent a Client portal.
- Payroll Processing: Prepared payroll using multiple payroll software, generating pay stubs and ensuring compliance with tax regulations.
- Financial Statement Preparation: Compiled Balance Sheets and Profit & Loss statements using CaseWare, QuickBooks, Xero, and Sage 50.
- Tax Preparation & Filing: Prepared and filed T4s, T4As, T1 personal tax returns, and T2 corporate tax returns through CRA online services.
- CRA Liaison: Communicated daily with CRA representatives to update client information and resolve account-related inquiries.
Senior Accountant
24X7 Vista Solution (Valenta BPO)
11.2022 - 07.2023
- Financial Reporting & Year-End Accounting: Managed year-end accounting processes, ensuring timely and accurate financial reporting.
- Client Relationship Management: Provided tailored financial solutions while managing relationships with clients and end clients.
- Payroll Processing: Prepared and analyzed payroll using BrightPay, ensuring accurate compensation.
- Management Accounts: Created detailed management accounts and utilized Client Engager for client support.
- Accounts Preparation: Used Xero WorkPaper and QuickBooks for comprehensive accounts preparation.
- Tax Filing & Compliance: Filed taxes and accounts using Xero HQ and Tax Calc, ensuring compliance with regulations.
- Self-Assessments & VAT Returns: Prepared self-assessments (SA) to maximize deductions and handled VAT returns for compliance.
- Cross-Functional Collaboration: Worked with different teams to enhance service delivery and operational efficiency.
Account Executive
24X7 Vista Solution (Valenta BPO)
11.2021 - 10.2022
- Gained hands-on experience in bookkeeping by managing bank statement conversions and categorizing transactions using Xero and QuickBooks.
- Assisted in preparing VAT returns, self-assessments (SA), and corporate tax filings while ensuring compliance with HMRC regulations.
- Learned to prepare payroll using BrightPay, generating accurate pay stubs and ensuring timely salary disbursement.
- Assisted in preparing balance sheets, profit & loss statements, and management accounts using CaseWare, QuickBooks, Xero, and Sage 50.
- Managed email correspondence, assisted clients with financial documentation, and coordinated with CRA representatives for account updates.
- Developed proficiency in Xero WorkPaper, Tax Calc, and Xero HQ for comprehensive accounts and tax preparation.
- Worked closely with senior accountants to understand industry best practices and enhance service delivery.
Education
Professional Financial Planning - Accounting And Finance
Fanshawe College
London`04-2024
Insurance & Risk Management - Insurance And Risk Management
Fanshawe College
London, None04-2025
Bachelor of Commerce - Accounting And Finance
Veer Narmad South Gujarat University
Surat04-2022
Skills
- Accounting Software: Caseware, Taxprep, Xero, QuickBooks Desktop & Online, DEXT, Hubdoc
- Payroll: Wagepoint
- Bookkeeping
- Reconciliation: Bank, Credit Card
- Year-End Preparation
- Tax: T1, T2, T4 Preparation, Tax Filing, GST Filing
- CRA Call Communication
- Client Engagement
- Customer Service
- Attention to Detail
Languages
English
Professional Working
Hindi
Native or Bilingual
Certification
Chartered Public Accountant ( Pursing)
Timeline
Accountant Intern
SRJ Professional Corporation
01.2025 - 03.2025
Customer Service Representative
Petro-Canada
09.2023 - Current
Senior Accountant
24X7 Vista Solution (Valenta BPO)
11.2022 - 07.2023
Account Executive
24X7 Vista Solution (Valenta BPO)
11.2021 - 10.2022
Professional Financial Planning - Accounting And Finance
Fanshawe College
Insurance & Risk Management - Insurance And Risk Management
Fanshawe College
Bachelor of Commerce - Accounting And Finance
Veer Narmad South Gujarat University
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