Julien Ponsard-Kurdyla
Candiac,QUEBEC
Summary
Committed employee with a demonstrated history of maintaining positions and achieving results through effective marketing campaigns, team leadership, and sales. Strong communication and coaching skills facilitate positive connections with clients, employees, and other businesses. Enthusiastic about learning opportunities and welcomes constructive criticism.
Overview
8
8
years of professional experience
Work History
Marketing Supervisor
Costco
Brossard, Quebec
06.2023 - Current
- Oversaw multiple marketing campaigns, garnering results internally and externally with CIBC.
- Lead a team of employees through coaching, follow-ups, and positive leadership on a daily, weekly, and monthly basis.
- Effectively oversaw sales operations with multiple clients, driving a total of over 3 million dollars in sales.
- Coordinated promotions for marketing and customer events.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Collaborated with other departments to coordinate strategic marketing activities.
Front End Supervisor
Costco
Brossard, Quebec
09.2019 - 06.2023
- Managed opening and closing procedures by reconciling sales records and cash transactions with AS400/CRM.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Sales Representative
WLKN
Montreal , Quebec
04.2017 - 09.2019
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Bachelor of Arts - Journalism With Specialization - A/V
Concordia University
Montreal, QC05-2020
DCS - Liberal Arts
Champlain Regional College
Saint-Lambert, QC05-2015
High School Diploma -
Loyola High School
Montréal, QC06-2012
Skills
- Direct marketing campaigns
- Team development and direction
- Sales Forecasting
- Training and Onboarding
- Salesforce CRM Software
- Relationship Building and Maintaining Healthy Connections with Employees and Clients
- Complex Problem Solving
- Verbal and Written Communication
- Content Curation
- Staff Management
- Corporate Communications
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Accomplishments
- CSP Program - During my time in high school and college, I volunteered in various events to help the community. For example; I spent two weeks helping out a daycare in a lower income neighborhood in Montreal, helped spread gift donations to families in need in Verdun, spent time at Old Brewery Mission handing out food to the homeless, etc.
- Lead a successful television broadcast in my university program.
Interests and Hobbies
- I constantly try to keep my brain stimulated. I read, create and write. Favorite book: The Apprenticeship of Duddy Kravitz. Favorite Lego: First set of Bionicle in the early 00's.
- On my off time, I enjoy rigorous hikes in the Adirondacks, and skiing.
- Meticulously chasing the perfect espresso shot
Custom
References available upon request.
Timeline
Marketing Supervisor
Costco
06.2023 - Current
Front End Supervisor
Costco
09.2019 - 06.2023
Sales Representative
WLKN
04.2017 - 09.2019
Bachelor of Arts - Journalism With Specialization - A/V
Concordia University
DCS - Liberal Arts
Champlain Regional College
High School Diploma -
Loyola High School
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