Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Dompe

Grande Prairie,AB

Summary

Strategic leader in the management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

11
11
years of professional experience

Work History

Pump Technician

Lufkin Industries
Grande Prairie, Alberta
06.2024 - Current
  • Replaced worn or damaged parts on pumps and related components.
  • Provided technical advice on pump selection based on customer needs.
  • Inspected tools in the field and in the shop to verify functionality and effectiveness.
  • Dismantled malfunctioning pumps for diagnosis and repairs.
  • Completed paperwork related to order-picking tasks accurately and promptly.
  • Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Feild Sales Representative

Techtronic Industries Canda
Grande Prairie, Alberta
08.2021 - 05.2024
  • Listened to customer needs to identify and recommend best products and services.
  • Attended quarterly training workshops to learn question-based sales techniques.
  • Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.

Customer Service Manager

Petsmart
Grande Prairie, Alberta
03.2014 - 04.2020
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Education

Diploma of Business - Business Management

North Western Polytechnic
Grande Prairie, AB
05-2017

Skills

  • Pump overhaul
  • Mechanical troubleshooting
  • Pressure testing
  • Computer skills
  • Schedule preparation
  • Marketing
  • Expectation setting
  • Customer service
  • Relationship building
  • Staff development
  • Staff training and development

Timeline

Pump Technician

Lufkin Industries
06.2024 - Current

Feild Sales Representative

Techtronic Industries Canda
08.2021 - 05.2024

Customer Service Manager

Petsmart
03.2014 - 04.2020

Diploma of Business - Business Management

North Western Polytechnic

Similar Profiles

CREATE PROFILE
Kenneth Dompe