Lulu Jiang
Markham,ON
Summary
Dynamic Business Development Manager with a proven track record at Chinasoft International Technology Services Ltd., excelling in relationship building and market development. Leveraged expertise in contract negotiation and team collaboration to drive significant sales growth. Skilled in aligning business objectives with comprehensive market analysis to surpass performance goals.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Chinasoft International Technology Services Ltd.
Xi'An, Shaanxi
12.2021 - 10.2024
- Conducted research on industry trends, competitor activities, and customer needs.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Developed and implemented strategies to increase sales and market share.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Created presentations to attract new business opportunities.
- Organized meetings between senior management and prospective customers.
- Researched target markets to understand the needs of current and potential customers.
- Fostered long-term partnerships with key industry players to enhance market presence.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Established new customer accounts using negotiation and sales closing abilities.
Business Development Officer
Xi'an Tianhu Communication Co., Ltd.
Xi'An, SHAANXI
07.2019 - 11.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Facilitated training and development programs for the business development team.
- Greeted and assisted customers to foster positive experiences.
- Analyzed customer feedback data to determine areas of improvement within the organization.
- Oversaw staff by delegating work and reviewing individual performance.
- Prepared detailed proposals and presentations for prospective clients and partners.
- Oversaw the development of new products or services to meet market demand.
- Ensured compliance with legal and regulatory requirements in all business dealings.
- Coordinated meetings between senior management and key stakeholders regarding business development issues.
- Solicited new consumer banking relationships while retaining and expanding current accounts.
- Collected customer information, conducted effective communication to understand needs, explored sales opportunities, and achieved sales performance targets.
Production Planner
Peter Anthony Designs Inc.
Windsor, Ontario
08.2016 - 06.2019
- Devised weekly production plans in line with market demand.
- Monitored the progress of production activities to ensure on-time delivery of products.
- Prepared and presented production reports and metrics to management for strategic decision-making.
- Worked closely with sales and customer service teams to forecast demand and plan production accordingly.
- Worked closely with suppliers to ensure timely delivery of materials and components needed for production.
- Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Scheduled space or equipment for special programs, meetings and conferences.
- Demonstrated optimal inventory management skills through accurate demand forecasting.
- Monitored production progress and adjusted schedules as necessary to meet deadlines.
- Utilized ERP systems to plan and track production activities, materials, and resources.
- Facilitated continuous improvement activities, proposing and implementing changes to improve production performance.
- Collaborated with other teams to develop new product designs that are cost effective yet meet customer expectations.
- Distributed work orders to departments.
- Coordinated the distribution and production planning for customer orders from KFC, McDonald's, The Keg, and other clients.
- Maintained inventory levels and created procurement lists for production raw materials using Epicor ERP system.
- Coordinated interdepartmental communication to enhance production efficiency and ensure timely, quality delivery.
Production Assistant
PM Plastics Ltd.
Windsor, Ontario
05.2016 - 07.2016
- Provided general administrative support, including email correspondence and file management.
- Monitored production quality, identifying and addressing issues promptly.
- Provided technical support during live broadcasts or recordings.
- Coordinated orders for clients such as Kautex, Plastic Ominium, and TI Group, ensuring timely and accurate shipment schedules.
- Prepared shipping and customs clearance documents, including invoices, commercial invoices, master shipper, and packing lists.
- Coordinated domestic and international logistics arrangements.
- Prepared daily machine operation time reports.
- Reviewed and evaluated materials using book reviews and audio-visual and electronic resources.
- Sorted and packaged products to prepare for processing or shipment.
- Assisted in the creation of production storyboards, enhancing visual planning.
- Coordinated transportation for cast and crew, optimizing routes and schedules.
Inventory Control Intern
Continental Tire Canada Inc.
Chatham, Ontario
02.2016 - 05.2016
- Conducted regular cycle counts to ensure accuracy of inventory records.
- Minimized internal accounting department backlogs by updating accounts and generating reports.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Provided support for shipping and receiving operations by verifying incoming shipments against purchase orders or invoices.
- Analyzed balance sheets for mistakes and inaccuracies.
- Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
- Updated and managed accounts payable databases, employing access controls to protect data.
- Conducted functional acceptance testing and implementation of the WASP management system, proposing over 10 optimization suggestions based on company inventory management processes.
- Imported historical inventory data into the company's system and provided in-depth user guide interpretation.
- Established standard costs to determine R&D expenses, collected and organized data to update the database, and monitored optimal inventory levels.
- Conducted six training sessions on WASP software for internal staff.
- Compiled inventory reports and regularly presented findings to management.
Education
Bachelor of Business Administration -
Xi’an Jiaotong University
Xi'An ShaanXi ,China06-2023
Business Accounting -
St. Clair College
Windsor, ON05-2015
Skills
- Prospecting
- Promotional planning
- Performance goals
- Customer service
- Business development
- Operations
- Sales and market development
- Relationship building and management
- Team collaboration
- Process improvement
- Salesforce management
- Contract negotiation expertise
- Product deployment
- Territory and account management
- Business administration
- Account development
- Business development and planning
Accomplishments
- · 获得温莎圣克莱尔学院奖学金
- · Peter Anthony Designs Inc. 优秀个人
- 西安天互通信top sales
- 中软国际优秀个人
Languages
English
Limited
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Business Development Manager
Chinasoft International Technology Services Ltd.
12.2021 - 10.2024
Business Development Officer
Xi'an Tianhu Communication Co., Ltd.
07.2019 - 11.2022
Production Planner
Peter Anthony Designs Inc.
08.2016 - 06.2019
Production Assistant
PM Plastics Ltd.
05.2016 - 07.2016
Inventory Control Intern
Continental Tire Canada Inc.
02.2016 - 05.2016
Bachelor of Business Administration -
Xi’an Jiaotong University
Business Accounting -
St. Clair College
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