Anver Ahamed
Edmonton,AB
Summary
President's Award recipient with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest satisfaction and manage high stress situations effectively.
Overview
23
23
years of professional experience
Work History
Flight Attendant
WestJet
04.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintain a safe cabin environment by conducting pre-flight safety checks and adhering to Transport Canada regulations.
- Handle medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhance passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Security Officer
Backwoods Energy Services
05.2020 - 03.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Ensured COVID 19 procedures were followed by guests and employees.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Financial Advisor
TD Bank
01.2010 - 04.2020
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial products and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
Operations Manager
Courtyard by Marriott
02.2002 - 12.2009
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Education
Diploma - Diploma in Hotel And Restaurant Management
Stratford Career Institute
03-2005
Diploma in Aviation - Commercial Pilot's Lisence
Australian College of Aviation
Melbourne , Australia07-1993
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
Accomplishments
I was Awarded the prestigious Present's Award, during my employment at Courtyard by Marriott, managed by Concord Hospitality. The award was based on exemplary work ethics and exceptional Customer service.
Languages
English
Full Professional
Hindi
Professional Working
Sinhalese
Full Professional
Timeline
Flight Attendant
WestJet
04.2023 - Current
Security Officer
Backwoods Energy Services
05.2020 - 03.2023
Financial Advisor
TD Bank
01.2010 - 04.2020
Operations Manager
Courtyard by Marriott
02.2002 - 12.2009
Diploma - Diploma in Hotel And Restaurant Management
Stratford Career Institute
Diploma in Aviation - Commercial Pilot's Lisence
Australian College of Aviation
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