Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Antunes

Calgary,Canada

Summary

Enthusiastic, highly-motivated individual with proven leadership capabilities, who likes to take initiative and seek out new challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Flight Attendant

WestJet Airlines
01.2023 - Current
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures
  • Resolved passenger conflicts and medical emergencies during flights.

Flight Attendant

Lynx Air
07.2022 - 01.2023
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements
  • Resolved passenger conflicts and medical emergencies during flights
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.

Flight Attendant Instructor

Canadian Tourism College
03.2019 - 04.2021
  • Taught new team members correct procedures for all areas of operations
  • Introduced students to procedures and flight techniques
  • Adjusted and aligned course material to meet individual needs
  • Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.

Airport Operations Agent

Dexterra
08.2019 - 11.2020
  • Addressed urgent issues, including medical emergencies and flight operation obstacles, as both first responder and emergency management leader
  • Received incoming calls and messages and addressed or triaged phone requests
  • Worked with tenants and individual departments such as traffic control and customs to keep operations smooth and efficient.

Customer Service Agent

Cathay Pacific
04.2019 - 11.2019
  • Used airline computer system to create airline tickets and boarding passes
  • Used Amadeus CM to prepare pre-departure and post-departure reports and passenger manifests
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.

Flight Attendant

Flair Airlines
03.2018 - 11.2019
  • Demonstrated Safety Procedures and use of emergency Equipment
  • Ensured passenger safety and Comfort
  • Assisted with boarding and delivered pre-flight briefings.

Education

Flight Attendant Diploma -

Canadian Tourism College
Vancouver, BC

High School Diploma -

Austin O'Brien High School
Edmonton, AB

Skills

  • Customer service
  • Safety and compliance
  • Verbal and written communication
  • Emergency care
  • Punctuality
  • Team worker

Certification

  • CT301 Inflight Institute Multiple Crew on Board
  • Transport Canada Clearance ( RAIC ) Expires - 03/25/27
  • First Aid Level C Expires - 06/26/25
  • Flight Attendant Diploma - 03/01/18

Timeline

Flight Attendant

WestJet Airlines
01.2023 - Current

Flight Attendant

Lynx Air
07.2022 - 01.2023

Airport Operations Agent

Dexterra
08.2019 - 11.2020

Customer Service Agent

Cathay Pacific
04.2019 - 11.2019

Flight Attendant Instructor

Canadian Tourism College
03.2019 - 04.2021

Flight Attendant

Flair Airlines
03.2018 - 11.2019

Flight Attendant Diploma -

Canadian Tourism College

High School Diploma -

Austin O'Brien High School
  • CT301 Inflight Institute Multiple Crew on Board
  • Transport Canada Clearance ( RAIC ) Expires - 03/25/27
  • First Aid Level C Expires - 06/26/25
  • Flight Attendant Diploma - 03/01/18

Similar Profiles

CREATE PROFILE
Jason Antunes