ANTONINO LONGHI
Laval,Quebec
Summary
Dedicated to the hotel industry with more than 25 years of experience providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible.
Overview
27
27
years of professional experience
Work History
General Manager
Novotel Montreal Airport
09.2021 - Current
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
- Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
GENERAL MANAGER
Aloft Montreal Airport
02.2018 - 02.2020
- ALOFT BY MARRIOTT MONTREAL AIRPORT Duties include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees.
GENERAL MANAGER
HOLIDAY INN Express and Suites
01.2012 - 02.2018
- EXPRESS MONTREAL AIRPORT Duties include to administer and direct and control the daily operations of the hotel and to be accountable for achieving budgeted revenues and profits while maintaining the operational and service standard.
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
- Trained, managed and motivated employees to promote professional skill development.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
DIRECTOR oF CORPORATE SALES & REVENUE MANAGER
HOLIDAY INN
03.2007 - 12.2012
- MONTREAL MIDTOWN Implemented the hotel's sales and marketing strategies, and develop new business within the transient, group and events segments.
- Maximize profitability for the hotel and provide outstanding service to the customers.
- Prepared sales reports and attended regular meetings to update staff about new sales processes and trends.
- Closed sales consistently through strong client rapport and expert product and service knowledge.
- Followed up after each completed sale to check on satisfaction and offer additional support to maximize brand loyalty.
- Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
GROUP SALES MANAGER STARWOOD HOTELS
Four Points by Sheraton
08.2003 - 03.2007
- FOUR POINTS BY SHERATON MONTREAL AIRPORT Acquired new corporate accounts and grew existing accounts.
- Attained and surpassed budgeted room nights in group segment.
- Performed marketplace research and conducted surveys to analyze industry weaknesses and strengths.
- Forecasted and developed annual sales quotas to determine annual and gross-profit plans.
FRONT OFFICE MANAGER & REVENUE MANAGER
QUALITY SUITES
01.2000 - 08.2003
- Scheduled staff as well as hired new personnel.
- Increased room revenue through increased occupancy and average rate.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Efficiently organized resources and staff necessary to handle any requirements and maintain strong service levels.
- Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
NIGHT MANAGER & ASSISTANT FRONT OFFICE MANAGER
05.1996 - 08.2000
- Wyndham Hotel Downtown Montreal Managed unionized staff front desk & reservations departments for 600 room property.
Education
HOTEL MANAGEMENT CERTIFICATE -
CONCORDIA UNIVERSITY
2003
Management
HOTEL & RESTAURANT MANAGEMENT , LASALLE COLLEGE
Montreal, QC1994
BACHELOR OF MANAGEMENT -
CONCORDIA UNIVERSITY
1990
DIPLOMA - COMMERCE
DAWSON COLLEGE
1988
Skills
- Revenue Management
- Sales
- Budget
- Business
- Operations
- Customer service
- Detail-oriented
- English
- French
- Hiring
- Managing
- Marketing strategies
- Excel
- MS Office
- Microsoft Word
- Personnel
- Policies
- Processes
- Opera
- SalesForce
- Training employees
Timeline
General Manager
Novotel Montreal Airport
09.2021 - Current
GENERAL MANAGER
Aloft Montreal Airport
02.2018 - 02.2020
GENERAL MANAGER
HOLIDAY INN Express and Suites
01.2012 - 02.2018
DIRECTOR oF CORPORATE SALES & REVENUE MANAGER
HOLIDAY INN
03.2007 - 12.2012
GROUP SALES MANAGER STARWOOD HOTELS
Four Points by Sheraton
08.2003 - 03.2007
FRONT OFFICE MANAGER & REVENUE MANAGER
QUALITY SUITES
01.2000 - 08.2003
NIGHT MANAGER & ASSISTANT FRONT OFFICE MANAGER
05.1996 - 08.2000
HOTEL MANAGEMENT CERTIFICATE -
CONCORDIA UNIVERSITY
Management
HOTEL & RESTAURANT MANAGEMENT , LASALLE COLLEGE
BACHELOR OF MANAGEMENT -
CONCORDIA UNIVERSITY
DIPLOMA - COMMERCE
DAWSON COLLEGE
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