DAKOTA LANTI
Grande Prairie,AB
Overview
7
7
years of professional experience
Work History
Occupational Technician / Junior Safety Advisor
Approved Safety Solutions Inc
06.2022 - Current
- Maintained client confidentiality by securely handling sensitive information and adhering to privacy laws.
- Increased customer satisfaction with clear communication on drug test results and expectations.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Assisted in reducing occupational injuries through thorough incident investigations and root cause analysis.
Dispatcher
Octane Safety Services
03.2023 - 07.2023
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with clients, management and field personnel effectively.
- Planned and organized upcoming job details
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches
Client Companion
Alberta Health Services
03.2022 - 12.2022
- Enhanced client well-being by providing compassionate care and companionship.
- Ensured safety of clients through diligent monitoring of their physical and emotional needs.
- Assisted clients with daily living activities, promoting independence and dignity.
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
Support Worker
Family Managed Services/PPD
08.2021 - 02.2022
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Comfort Care Aide
Grande Prairie Care Centre
03.2021 - 07.2021
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
Detailer
Ken Sargent GMC Buick Grande Prairie
07.2020 - 12.2020
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Detailer
Suzie Q’s Auto Detailing Grande Prairie
03.2020 - 06.2020
- Detailer customer vehicles
- Greeting and handling payment with customers
Washbay Attendant, Detailer, Part Runner/Helper, Shop Hand
Oculus Transport LTD Grande Prairie
12.2018 - 02.2020
- Cleaning of fleet units
- Parts pickups and returns
- Delivery of parts when needed
- Tidying shop
- Service writing when needed
- Light office duties- photocopying, filing, answering phones, etc.
Detailer
The Driving Force, Grande Prairie
03.2018 - 11.2018
- Cleaning of fleet vehicles
- Shuttling of customers to and from
- Light office duties - photocopying, filing, etc.
Lead Rental Consultant
National Car and Truck Rental, Grande Prairie
05.2017 - 03.2018
- Opening and closing rental agreement
- Light detailing
- Responding to customer concerns and questions
Part Time Sales Associate
Motherhood Maternity, Grande Prairie
03.2017 - 08.2017
- Greet and help customer find what they need
- Opening and closing of til
- Organize inventory in the store
Part Time Style Advisor
Justice, Grande Prairie
12.2016 - 05.2017
- Greet customers
- Operating cash register
- Customer focus
Education
High School Diploma -
Peace Wapiti Academy
Grande Prairie, AB06.2016
Skills
- Customer Service
- Attention to Detail
- Issue Resolution
- Multitasking and Organization
- Problem Solving
- Teamwork Abilities
- Multitasking Abilities
- Self-motivation
- Written/Verbal Communication
- Works Well Under Pressure
References
- Jessica Stewart 603-833-6827
- Dede Umlah 780-245-1787
- Adrienne Paul - 587-343-0744
Timeline
Dispatcher
Octane Safety Services
03.2023 - 07.2023
Occupational Technician / Junior Safety Advisor
Approved Safety Solutions Inc
06.2022 - Current
Client Companion
Alberta Health Services
03.2022 - 12.2022
Support Worker
Family Managed Services/PPD
08.2021 - 02.2022
Comfort Care Aide
Grande Prairie Care Centre
03.2021 - 07.2021
Detailer
Ken Sargent GMC Buick Grande Prairie
07.2020 - 12.2020
Detailer
Suzie Q’s Auto Detailing Grande Prairie
03.2020 - 06.2020
Washbay Attendant, Detailer, Part Runner/Helper, Shop Hand
Oculus Transport LTD Grande Prairie
12.2018 - 02.2020
Detailer
The Driving Force, Grande Prairie
03.2018 - 11.2018
Lead Rental Consultant
National Car and Truck Rental, Grande Prairie
05.2017 - 03.2018
Part Time Sales Associate
Motherhood Maternity, Grande Prairie
03.2017 - 08.2017
Part Time Style Advisor
Justice, Grande Prairie
12.2016 - 05.2017
High School Diploma -
Peace Wapiti Academy