Alondra Anaya
Modesto
Summary
Former experienced Clinical Support Staff and Critical Care Tech at Doctors Medical Center striving for the next step in a medically focused career motivated to make an impact in the health care field and what goes forward. Adept in HIPAA compliance and enhancing team efficiency through comprehensive staff coordination, leveraging applications such as Microsoft, achieving significant operational improvements. Demonstrated compassion and effective communication, ensuring high patient satisfaction, and streamlined care delivery while keeping structure for all clinical directors and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Support Staff Member
Darroch Brain and Spine Institute
10.2024 - 04.2025
- Performed routine office tasks necessary for office operation and presentation.
- Communicated medical need for patient visits to scheduling department.
- Ensured accurate documentation of patient information by meticulously updating electronic health records.
- Skillfully utilized electronic health records software to enhance efficiency in patient care and data management, contributing to overall clinic success.
- Aided in the training of new staff members, fostering a collaborative team dynamic while sharing knowledge and expertise.
Unit Coordinator
Doctors Medical Center
01.2024 - 10.2024
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Critial Care Tech
Doctors Medical Center
09.2022 - 01.2024
- Assisted in dressing changes and vital in the Surgical ICU and aided in the recovery of post Coronary Artery Bypass Graft patients in the Cardiac ICU
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Hourly monitored patients cardiac rhythms and reported to nurses and charge nurse.
Physical Therapy Technician
Golden Bear Physical Therapy
09.2021 - 01.2025
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Barista
Starbucks
05.2019 - 10.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Biology
California State University Stanislaus
Turlock, CA05-2021
Skills
- Scheduling Management
- Staff Scheduling
- Software Knowledge (Microsoft Excel Spreadsheets, Word, Athena, Cerner, Raintree, PBAR, Powerchart, Medbridge)
- Records Management
- Medical Records Management
- Problem Identifications
- Goal Setting
- Budget Planning
Certification
- BLS Certified
- CPR/AED Certified
- Basic Dysrhythmia Certification
- 12 Lead ECG Certification
Languages
Spanish
Native or Bilingual
Timeline
Clinical Support Staff Member
Darroch Brain and Spine Institute
10.2024 - 04.2025
Unit Coordinator
Doctors Medical Center
01.2024 - 10.2024
Critial Care Tech
Doctors Medical Center
09.2022 - 01.2024
Physical Therapy Technician
Golden Bear Physical Therapy
09.2021 - 01.2025
Barista
Starbucks
05.2019 - 10.2020
Bachelor of Arts - Biology
California State University Stanislaus
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