Tony Barba

• Created a warm and welcoming environment which attracts new people and keeps regulars coming.
• Worked with others to move tables and adjust seating to accommodate groups with special requests.
• Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
• Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers on weekends by running plates to tables.
• Monitored seating area and checked restrooms regularly to keep spotless.

• Responded to all inquiries from general public by phone and voicemail, with every call within the district to be summarized and uploaded in the system.
• Sorted and organized files, spreadsheets, and reports.
• Identified, researched and tracked legislative issues relevant to current public issues.
• Greeted visitors entering office and asked questions to ascertain how to provide assistance.
• Took initiative in assisting with various small tasks within the office.

• Answered customer questions about sizing, qualities, and care for various bikes and accessories.
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for item at other sites.
• Used in-store system to locate inventory and place special orders for customers.

Took customer orders and checked them out

Prepared and cooked various items in the back of the store

Answered any costumer concerns or questions