Summary
Work History
Education
Skills
Additional Information
Languages
Availability
Contact Address
Contact Phone
Contact Email
Personal Information
Timeline
Generic

Arshpreet Kaur Grewal

Brampton,ON

Summary

I have been in customer service since I have i moved to Canada, it's almost 3 years now, so I possess some perfect communication skills which would help me to communicate with the customers well. Also, it helps me to resolve the issues and make the customer satisfied with my services. Moreover, I always try to work with team to make sure everything runs smoothly. And I am always ready to learn new things. In addition to this, I always prioritize quality over quantity, that is the reason I was able to provide a good customer service wherever I worked. I hope my experience in this field would help me to secure this position. And I promise that I will never let you down.

Work History

Cashier

Dollarama
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Team member

Tim Horton’s
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.

Education

Skills

  • Perfect Communication skills
  • Social work
  • Serving experience
  • Retail Sales
  • Mathematics
  • Cash Handling
  • Consistent
  • Honesty
  • Work Ethic and Integrity
  • Shift Management
  • Upselling
  • Convincing
  • Leadership
  • Computer skills (various software's)
  • Patience and Empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and Courtesy
  • Conflict Resolution
  • Issue Resolution
  • Complex Problem-Solving
  • Sales expertise
  • Daily Reporting
  • Decision making
  • Customer service
  • Customer Satisfaction
  • Cooking
  • Team work
  • Adaptability
  • Critical thinker
  • Creative and ready to learn
  • Positive attitude
  • Management
  • Logical reasoning
  • Time management skills

Additional Information

2.5 years in customer service

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Availability

5AM to 6PM (no Sundays)

Contact Address

60 Bartley Bull Pkwy, Brampton, ON, L6W 2J4, CA

Contact Phone

+14372447993

Contact Email

grewalarshpreet02@gmail.com

Personal Information

Status: Work permit

Timeline

Cashier

Dollarama

Team member

Tim Horton’s

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Arshpreet Kaur Grewal