Dynamic leader with a proven track record at Empresa Cubana Del Pan Holguin, enhancing operational efficiency and team performance. Skilled in Operations Management and Team Leadership, achieving high customer satisfaction through effective problem-solving and staff development. Adapted swiftly to industry shifts, ensuring peak team readiness and performance.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations, Baker
Empresa Cubana Del Pan Holguin
Holguin, Cuba
03.2013 - Current
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
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