Dynamic and compassionate professional with proven expertise in file organization and compassionate caregiving. Excelled at St Joseph Hospital by enhancing file management efficiency and at Community Living Stratford Area by improving client well-being. Skilled in crisis intervention and Microsoft Office, adept at fostering teamwork and collaboration. Achieved significant improvements in operational procedures and client care standards.
Overview
1
1
year of professional experience
Work History
Direct Support Professional (part-time Shift)
Community Living Stratford Area
02.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Volunteer Filing Assistant
St Joseph Hospital
07.2024 - Current
Increased efficiency by routinely auditing files for accuracy, completeness, and compliance with company guidelines.
Coordinated with other departments to ensure alignment in file management practices across the organization.
Reduced errors in file management by consistently double-checking and verifying data entry.
Streamlined recordkeeping processes by identifying opportunities for improvement in existing procedures.
Contributed to a well-organized office environment by keeping filing cabinets clean and clutterfree.
Safeguarded sensitive information through proper handling, labeling, and storing of restricted access files.
Provided backup support to administrative staff with data entry tasks during peak workload periods or absences.
Assisted in developing training materials related to file management procedures, promoting consistent adherence to organizational standards.
Education
Health Care Administration Management Postgraduate
Fanshawe College
London
Skills
File organization
Microsoft office
Strong problem solving
Teamwork and collaboration
Organization skills
Multitasking
Active listening
Critical thinking
Team building
Interpersonal skills
Behavioral support
Attention to detail
Crisis intervention and management
Medication administration
Compassionate caregiving
ADL support
Medical records management
Adaptability and flexibility
Languages
English
Full Professional
Timeline
Volunteer Filing Assistant
St Joseph Hospital
07.2024 - Current
Direct Support Professional (part-time Shift)
Community Living Stratford Area
02.2024 - Current
Health Care Administration Management Postgraduate
Fanshawe College
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