CECILIA AVESTRUZ-NICDAO
Calgary,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Warehouse Prep Commissary
Freshprep Co.
05.2023 - Current
- Clean, cut, portion, measure, weigh, and package a variety of ingredients (vegetables, cheeses, sauces, etc.).
- Use food processing equipment or other provided tools to break down fresh produce.
- Attention to detail
- Ability to work in a cold environment (temperature maintained between 0-10°C)
- Team player with good communication skills
- Basic knowledge of food safety practices
- Collaborate with your team to assemble various food items, including salads, ready-to-eat meals, family-sized kits, and simple side kits.
- Follow spec sheets to ensure accurate ingredient placement in the corresponding containers.
- Adhere to time standards for efficient production.
- Work in a safe manner, following all safety protocols and guidelines.
- Maintain a clean and food-safe production facility.
- Assist in routine cleaning and sanitation tasks.
Dietary Food Server
Aramark Ltd.
01.2019 - 04.2023
- Prepare quality food and baked goods according to a planned menu.
- Verify transactions and maintain accurate meal records.
- Serve food based on meal schedules and department policies.
- Adhere to food safety regulations and maintain a clean work area.
- Handle patient customer service functions (answering phones, taking menu orders, etc.).
- Record patient orders using software.
- Maintain knowledge of therapeutic diets for accurate meal processing.
- Collaborate with doctors, nurses, and the Food & Nutrition team.
- Ensure privacy, safety, and dignity of each customer.
- Adhere to safety and sanitation standards2.
Food Counter Attendant
A & W Restaurant
01.2016 - 01.2018
- Clear and clean tables, trays, and chairs.
- Package take-out food.
- Portion and wrap simple food items.
- Prepare, heat, and finish cooked food items.
- Serve customers at counters or buffet tables.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Managed multiple tasks in high-volume environment.
- Consistently met or exceeded performance goals related to speed of service, order accuracy, and customer satisfaction ratings.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
Food Counter Attendant
Tim Hortons
01.2013 - 01.2015
- Operate cash registers accurately.
- Handle cash transactions, provide change, and issue receipts.
- Provide friendly and efficient service to customers.
- Handle customer complaints or feedback professionally.
- Help with food preparation tasks, such as chopping ingredients, assembling sandwiches, and brewing coffee or tea.
- Follow supervisors’ instructions for food handling and preparation.
- Maintain a clean and organized food counter area.
Adhere to health and safety regulations, including proper handwashing and sanitation practices.
Cashier
Canadian Tire
01.2010 - 12.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Bookkeeper
Halsbury Limited Ltd
01.2006 - 12.2011
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Maintained and processed invoices, deposits, and money logs.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Identified accounting errors when cross-referencing documents and database information.
- Posted daily receipts and payments in accordance with corporate protocols.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Receptionist
Edgewater Development Ltd
02.2006 - 07.2010
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Waitress/Busser/Cashier
Calypso Chicken Restaurant
07.2004 - 02.2006
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Bussed and reset tables to keep dining room and work areas clean.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
Education
Diploma - License Practical Nurse
Columbia College
Calgary, Canada01.2021
Certificate - Basic Accounting
The Immigration Education Society
Calgary, Canada01.2020
Certificate - Health Care Aid
ABM College
Calgary, Canada01.2018
Bachelor of Science - Accountancy
National College of Business And Arts
Quezon City, Philippines03.2001
Skills
- Warehouse equipment maintenance
- Warehouse Safety
- Loading and unloading
- Pallet Jack Handling
- Storage Organization
- Packaging and Labeling
- Environmental awareness
- Self-Motivated and Disciplined
- Problem-Solving
- Material Handling
Timeline
Warehouse Prep Commissary
Freshprep Co.
05.2023 - Current
Dietary Food Server
Aramark Ltd.
01.2019 - 04.2023
Food Counter Attendant
A & W Restaurant
01.2016 - 01.2018
Food Counter Attendant
Tim Hortons
01.2013 - 01.2015
Cashier
Canadian Tire
01.2010 - 12.2012
Receptionist
Edgewater Development Ltd
02.2006 - 07.2010
Bookkeeper
Halsbury Limited Ltd
01.2006 - 12.2011
Waitress/Busser/Cashier
Calypso Chicken Restaurant
07.2004 - 02.2006
Diploma - License Practical Nurse
Columbia College
Certificate - Basic Accounting
The Immigration Education Society
Certificate - Health Care Aid
ABM College
Bachelor of Science - Accountancy
National College of Business And Arts
Similar Profiles
Gurminder SinghGurminder Singh
Team Leader at FreshPrepTeam Leader at FreshPrep
JIAYI FENGJIAYI FENG
Support at FreshPrepSupport at FreshPrep
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC
Natnael YhdegoNatnael Yhdego
Cashier / Customer Service Associate at Popeyes Louisiana KitchenCashier / Customer Service Associate at Popeyes Louisiana Kitchen
Patrick DanososPatrick Danosos
Accounting Intern at Calgary Counselling CentreAccounting Intern at Calgary Counselling Centre