John Lindon Tabo
IT Support Specialist
Richmond Hill,Ontario
Summary
Tech-savvy IT Support Technician offering 5-year background installing and maintaining both hardware and software programs for business companies. Expertise in testing and diagnosing IT equipment faults. A dedicated employee looking for a company where skills, experience and education will be used to help the company meet and surpass its goals, excel in this field with hard work, perseverance, and dedication
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
IT Support / CCTV Technician /HR Assistant
Sadaf Group of Companies, Business Bay
Dubai, UAE, UAE
07.2017 - 08.2019
- Assisting company’s office and restaurant employees for any computer related issues.
- Managing Point Of Sale of Sadaf restaurants.
- Responsible for the implementation of new IT projects such as installing Network System, IP Telephone System & IP Camera Systems to new building establishments.
- Managing Windows Server 2016 and Windows 10 computers.
- Managing Virtual machines using Hyper-V.
- ICT equipments technician (Desktop,Laptop,printers etc.)
- Managing Offices IT Infrastructure.
- Managing company email.
- Perform on-site and remote support service for Clients
- Answering and responding to outside communications, such as phone calls, emails, and web-based inquiries
- IP Camera Maintenance, Installations & Troubleshooting (Watchnet, Dahua & Prolynx)
- Installing IP Telephone and Maintenance (Grand stream IP Telephone)
- Submitting regular reports on service work performed, outstanding deficiencies and general system status.
- Assisting HR Manager for HR works such as posting job posting on indeed.ae and dubbizle.ae .
- Calling applicants and setting up for interviews
- Recording all meeting in the company via video recorder and audio recorder and properly saved in company data servers
- Documenting meetings by preparing minutes of the meeting
- Documenting files of the company (hard copy and soft copy)
Administrative Assistant I / IT Support
Department of Health Regional Office V
Virac, Philippines
11.2013 - 12.2016
- Responsible for the implementation of UHMIS (Unified Health Management Information System) of Department of Health to the Rural Health Units and Hospitals in the Province of Catanduanes
- Marketing of Information Systems of Department of Health to Hospitals and Clinics
- Installation of DOH Information Systems to Rural Health Units and Hospitals Installation of Computer Systems and configured ICT network infrastructures Maintenance/Repair of computers and networking infrastructures
- Encoding patient’s data and logistics data to DOH Systems
- Assisting and teaching users on how to encode data to the system properly and accurately
- Conduct seminars to the clients about the information systems
- Trains clients in using information systems, also train basic computer to new users
- Providing technical support to end users
- Backup files of clients
- Providing monthly reports to DOH Regional Office V & Provincial Health Office.
Education
Bachelor of Science - Computer Systems Technology - Networking
Centennial College
941 Progress Ave, Scarborough, ON M1G 3T8 01.2021 - Current
Bachelor of Science - Information Technology
Catanduanes State University
06.2009 - 01.2013
Skills
Windows Server 2019 administration
Microsoft Office 365 administrationKnowledge in Virtual Technology (Hyper V, VirtualBox, Microsoft Azure, AWS))
System Security, Backup and Recovery (Hirens & Ubuntu Live CD, MiniXP, Symantec, Norton Ghost)IT support
First Line IT Support
On-Site Technical Support
CCTV and IP camera Installation
Networking Management and Implementation
IP Phones (Avaya and Grand stream)
Accomplishments
- Computer Systems Servicing NC 2 (Valid until March 9, 2022) TESDA Philippines
Additional Information
- AWARDS and RECOGNITIONS , 1999-2005, 3rd Honors, BUYO INTEGRATED SCHOOL
Timeline
Bachelor of Science - Computer Systems Technology - Networking
Centennial College
01.2021 - Current
IT Support / CCTV Technician /HR Assistant
Sadaf Group of Companies, Business Bay
07.2017 - 08.2019
Administrative Assistant I / IT Support
Department of Health Regional Office V
11.2013 - 12.2016
Bachelor of Science - Information Technology
Catanduanes State University
06.2009 - 01.2013