Tech-savvy IT Support Technician offering 5-year background installing and maintaining both hardware and software programs for business companies. Expertise in testing and diagnosing IT equipment faults. A dedicated employee looking for a company where skills, experience and education will be used to help the company meet and surpass its goals, excel in this field with hard work, perseverance, and dedication
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
IT Support / CCTV Technician /HR Assistant
Sadaf Group of Companies, Business Bay
Dubai, UAE, UAE
07.2017 - 08.2019
Assisting company’s office and restaurant employees for any computer related issues.
Managing Point Of Sale of Sadaf restaurants.
Responsible for the implementation of new IT projects such as installing Network System, IP Telephone System & IP Camera Systems to new building establishments.
Managing Windows Server 2016 and Windows 10 computers.
Perform on-site and remote support service for Clients
Answering and responding to outside communications, such as phone calls, emails, and web-based inquiries
IP Camera Maintenance, Installations & Troubleshooting (Watchnet, Dahua & Prolynx)
Installing IP Telephone and Maintenance (Grand stream IP Telephone)
Submitting regular reports on service work performed, outstanding deficiencies and general system status.
Assisting HR Manager for HR works such as posting job posting on indeed.ae and dubbizle.ae .
Calling applicants and setting up for interviews
Recording all meeting in the company via video recorder and audio recorder and properly saved in company data servers
Documenting meetings by preparing minutes of the meeting
Documenting files of the company (hard copy and soft copy)
Administrative Assistant I / IT Support
Department of Health Regional Office V
Virac, Philippines
11.2013 - 12.2016
Responsible for the implementation of UHMIS (Unified Health Management Information System) of Department of Health to the Rural Health Units and Hospitals in the Province of Catanduanes
Marketing of Information Systems of Department of Health to Hospitals and Clinics
Installation of DOH Information Systems to Rural Health Units and Hospitals Installation of Computer Systems and configured ICT network infrastructures Maintenance/Repair of computers and networking infrastructures
Encoding patient’s data and logistics data to DOH Systems
Assisting and teaching users on how to encode data to the system properly and accurately
Conduct seminars to the clients about the information systems
Trains clients in using information systems, also train basic computer to new users
Providing technical support to end users
Backup files of clients
Providing monthly reports to DOH Regional Office V & Provincial Health Office.
Education
Bachelor of Science - Computer Systems Technology - Networking
Centennial College
941 Progress Ave, Scarborough, ON M1G 3T8
01.2021 - Current
Bachelor of Science - Information Technology
Catanduanes State University
06.2009 - 01.2013
Skills
Windows Server 2019 administration
undefined
Accomplishments
Computer Systems Servicing NC 2 (Valid until March 9, 2022) TESDA Philippines
Additional Information
AWARDS and RECOGNITIONS , 1999-2005, 3rd Honors, BUYO INTEGRATED SCHOOL
Timeline
Bachelor of Science - Computer Systems Technology - Networking
Centennial College
01.2021 - Current
IT Support / CCTV Technician /HR Assistant
Sadaf Group of Companies, Business Bay
07.2017 - 08.2019
Administrative Assistant I / IT Support
Department of Health Regional Office V
11.2013 - 12.2016
Bachelor of Science - Information Technology
Catanduanes State University
06.2009 - 01.2013
Similar Profiles
Mark MillerMark Miller
Inventory Control Manager/Assistant Operations Manager at Mango Bay Group of CompaniesInventory Control Manager/Assistant Operations Manager at Mango Bay Group of Companies