Gurjeet Sandhu
Hayward
Summary
Results-oriented professional with robust background in product management and agile frameworks. Known for fostering team collaboration and driving projects to successful completion. Reliable in adapting to evolving requirements and prioritizing key deliverables, showcasing strong ability to manage stakeholder expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Owner
Coca-Cola
04.2023 - Current
- Led a data analytics transformation project, improving operational efficiency by 40% through optimized business intelligence (BI) reporting
- Gathered and documented business requirements from clinical, financial, and compliance teams to enhance healthcare analytics capabilities
- Defined KPIs and built dashboards in Tableau, Power BI, and IBM Cognos, enabling real-time tracking of patient outcomes and regulatory compliance
- Collaborated with data engineers to establish data pipelines, ensuring seamless integration between EHR/EMR systems and reporting tools
- Implemented a predictive analytics model, reducing readmission rates by 18% and optimizing resource allocation for high-risk patients
- Enhanced compliance tracking by automating CMS, HEDIS, and NCQA reporting, reducing manual efforts by 60%
- Worked closely with QA teams to ensure data validation and quality assurance, eliminating 99.5% of data inconsistencies before deployment
- Led stakeholder reviews, gathering feedback and iterating on reporting tools to improve user adoption by over 85%
Product Owner
FOOD & BEVERAGES
12.2022 - 01.2023
- Spearheaded a digital transformation initiative that improved clinical workflow efficiency by 35% and reduced paper-based processes by 90%
- Led the design and rollout of an AI-driven appointment scheduling system, decreasing patient wait times by 25%
- Collaborated with compliance teams to ensure HIPAA and CMS regulations were met while implementing new digital tools
- Defined system enhancements for an AI-powered chatbot, reducing manual patient inquiries by 50% and improving customer satisfaction scores
- Optimized interoperability standards (HL7, FHIR) across multiple healthcare applications, ensuring 99.9% data transmission accuracy
- Orchestrated stakeholder workshops to align digital initiatives with business goals, leading to a 20% increase in operational efficiency
- Worked with IT teams to enhance cybersecurity and data protection protocols, preventing potential compliance violations and system breaches
- Led the adoption of Agile best practices, increasing team velocity by 30% and improving cross-team collaboration
Product Owner
Alameda Health System
01.2017 - 02.2021
- Led the implementation and optimization of an EHR/EMR system for a multi-state healthcare network, improving workflow efficiency by 30%
- Collaborated with cross-functional teams (physicians, nurses, IT, compliance) to gather and prioritize business and functional requirements
- Defined and refined the Product Backlog, ensuring seamless HL7 and FHIR integrations with third-party systems
- Managed and prioritized system enhancements, resulting in a 20% reduction in administrative workload for healthcare providers
- Led User Acceptance Testing (UAT), defect triages, and system validation, ensuring regulatory compliance with HIPAA, CMS, and Meaningful Use
- Worked with data analytics teams to develop customized reports and dashboards using SQL, Power BI, and Tableau, improving clinical decision-making
- Improved patient data accuracy by 25% by optimizing data migration, validation, and integrity checks within the EHR system
- Facilitated Agile ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives), ensuring on-time delivery of 95% of sprint goals
Education
Bachelor of Science - Finance
San Francisco State University
San Francisco, CA06-2015
Skills
- EHR/EMR (Epic, Cerner, Allscripts)
- HL7
- FHIR
- HIPAA
- CMS
- HEDIS
- NCQA
- Meaningful Use
- SQL
- Power BI
- Tableau
- SAS
- IBM Cognos
- Jira
- Confluence
- Azure DevOps
- ServiceNow
- Stakeholder Interviews
- Workshops
- Process Mapping
- Gap Analysis
- Business analysis
- Product backlog management
- Release planning
Key Skills
EHR/EMR (Epic, Cerner, Allscripts), HL7, FHIR, HIPAA, CMS, HEDIS, NCQA, Meaningful Use, SQL, Power BI, Tableau, SAS, IBM Cognos, Jira, Confluence, Azure DevOps, ServiceNow, Stakeholder Interviews, Workshops, Process Mapping, Gap Analysis
Certification
Lean six sigma green belt- LINKDEIN
Business Analyst Certification from JVMH Infotech
Jira Fundamentals Certification
Timeline
Product Owner
Coca-Cola
04.2023 - Current
Product Owner
FOOD & BEVERAGES
12.2022 - 01.2023
Product Owner
Alameda Health System
01.2017 - 02.2021
Bachelor of Science - Finance
San Francisco State University
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