Joshua Caldwell
San Francisco
Summary
Skilled in coordinating and managing various types of events, from corporate meetings to large conventions. Possess strong organizational skills and ability to manage multiple projects simultaneously, ensuring seamless execution and positive participant feedback. Known for creative problem-solving skills and ability to work effectively under pressure, contributing to successful event outcomes. Demonstrated success in vendor negotiation and relationship management, leading to cost-effective event solutions and enhanced attendee experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Production Coordinator
Pinnacle Live
San Francisco
10.2023 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted in-depth technical needs assessments for clients to identify critical technical requirements and solutions.
- Communicated effectively with clients throughout the entire planning process in order to ensure their satisfaction with every aspect of their event.
- Developed and implemented strategies for providing excellent customer service experience.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Project Manager
California Lawyers Association
Sacramento
08.2022 - 09.2023
- Researched emerging technologies and evaluated their potential impact on existing digital strategies.
- Developed processes to streamline workflow related to digital media production tasks.
- Reviewed customer feedback from surveys and other sources in order to improve customer experience.
- Managed and oversaw client events for many guests.
- Produced graphic design materials for various marketing campaigns.
1st Assistant Director
California District Attorneys Association
Sacramento
01.2019 - 08.2022
- Created, captured, edited, and produced all film projects.
- Maintained up-to-date knowledge of filmmaking technology and techniques.
- Developed and produced company marketing videos to promote business revenue.
- Operated cameras and other filming equipment to capture high-quality footage.
- Analyzed audience responses and critics' reviews to inform future projects.
Financial Aid Advisor
Los Rios Community Colleges
Sacramento
01.2017 - 12.2018
- Updated system with order specifics and customer details, preferences, and billing information.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Investigated unusual or complex customer requests and escalated them as necessary to higher levels of expertise within the organization.
- Helped develop strategies for improving overall efficiency of client support operations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Arts - Cinema & Digital Media
University of California, Davis
Davis, CA05-2021
Associate of Arts - Photography
Sacramento City College
Sacramento, CA12-2019
Associate of Arts - Film Studies
American River College
Sacramento, CA05-2019
Associate of Arts - Film Production
American River College
Sacramento, CA05-2019
J.D. - Law (Juris Doctor)
California School of Law
San Francisco, CASkills
- Event planning
- Project management
- Technical troubleshooting
- Client communication
- Customer service
- Workflow optimization
- Digital media production
- Audience analysis
- Time management
- Problem solving
- Event design
- Audio-visual production
- Content development
- Entertainment booking
- Communications and media
- Videoconferencing organization
- Event technology
- Data analysis
- Database management
- Data visualization
- Legal research
- Attention to detail
Affiliations
- Sports Broadcasting
- Basketball Operations
- Photography
- Video Game Design Analysis
Accomplishments
- Student Government (Sect. of Technology 2018)
- Best Student Film (Sacramento Film & Music Festival 2018)
- Judge (Sacramento Film & Music Festival 2019)
Languages
Spanish
Professional
Japanese
Professional
French
Professional
Websites
Certification
- CompTIA Project+
- Adobe Certified Professional
- CompTIA A+
- Canon Professional Services (CPS) Training
- Google Project Management Certificate
- Google Cybersecurity Certificate
References
References available upon request.
Timeline
Event Production Coordinator
Pinnacle Live
10.2023 - Current
Project Manager
California Lawyers Association
08.2022 - 09.2023
1st Assistant Director
California District Attorneys Association
01.2019 - 08.2022
Financial Aid Advisor
Los Rios Community Colleges
01.2017 - 12.2018
Bachelor of Arts - Cinema & Digital Media
University of California, Davis
Associate of Arts - Photography
Sacramento City College
Associate of Arts - Film Studies
American River College
Associate of Arts - Film Production
American River College
J.D. - Law (Juris Doctor)
California School of Law
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