Lisa Perra
Penticton,BC
Summary
Accomplished Payroll Supervisor with a proven track record at City of Delta, adept in Peoplesoft and Excel, showcasing exceptional organizational skills and a commitment to enhancing payroll efficiency. I demonstrate leadership and a keen eye for detail. Renowned for fostering employee relations and ensuring tax compliance, I excel in streamlining processes and mentoring teams for continuous improvement.
Professional payroll specialist with proven track record in managing payroll operations and ensuring compliance with regulatory standards. Strong focus on team collaboration and driving results, consistently adapting to changing needs. Skilled in payroll software, data analysis, and process improvement. Known for reliability, integrity, and effective communication.
Overview
2023
2023
years of professional experience
Work History
Payroll Supervisor
City of Delta
- Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
- Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
- Managed a team of payroll specialists, ensuring timely and accurate processing for over 400 employees.
- Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
- Developed comprehensive training materials for new hires, contributing to their successful onboarding into the payroll department.
- Implemented a time-saving direct deposit system, resulting in faster payment disbursement to employees.
- Reduced payroll discrepancies by conducting thorough audits and implementing corrective actions when necessary.
- Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.
- Effectively managed year-end tasks such as W-2 processing and distribution, avoiding delays and errors in reporting employee earnings to taxing authorities.
- Trained and mentored junior payroll staff, fostering a collaborative team environment that focused on continuous improvement.
- Coordinated with accounting department for accurate general ledger postings related to payroll transactions, promoting financial accuracy across departments.
- Collaborated with HR on employee benefits administration, ensuring proper deductions were made from employee paychecks.
- Ensured compliance with federal and state labor laws by staying up-to-date on regulations and adjusting payroll procedures accordingly.
- Achieved timely resolution of discrepancies in employee pay stubs by working closely with HR, finance, and IT departments to identify underlying issues.
- Streamlined payroll processes by implementing new software and automation, reducing errors and improving efficiency.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided customer service to employees regarding payroll inquiries and issues.
- Reviewed time records for over 1500 employees to verify accuracy of information.
- Maintained strict confidentiality of all payroll information and records.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Completed bi-weekly payroll for 1500 employees.
Accounting Clerk 1
City of Delta
05.2003 - 06.2022
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Managed accounts payable and receivables and payroll.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Inspected account books and recorded transactions.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using Peoplesoft and Tempest
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Education
Payroll Compliance/legislation/fundamentals 1/2 - Payroll
Canadian Payroll Association
Online01-2007
Accounting 1 & 2 / Payroll 1 & 2 - Accounting
Vancouver Community College
Vancouver, None04-2005
Skills
- Payroll Software Peoplesoft
- Timekeeping Systems Peoplesoft
- Employee benefits administration and reconciliations
- Payroll Auditing
- Accounting Principles
- Garnishment processing
- Tax Compliance
- Payroll administration experience
- Time sheet review
- Telephone and email etiquette
- New hire processing
- Financial reports
- Accounts Receivable
- Exceptional Microsoft Excel skills
- Journal entry preparation
- Billing
- Accounts Payable
- Collaborative team member
- Employee File Maintenance
- Exceptionally organized
- Employee Relations
- Payroll Processing
- Record-keeping
- Meeting deadlines
- Interpersonal and written communication
- Transaction review
- Processing garnishments
- Skilled in tempest and peoplesoft
- Year-end Procedures
- Payroll Administration
- Data Reconciliation
- Spreadsheet Creation
- Internal Controls
- General ledger posting
- Check writing
- Payroll documentation
- New employee processing
- Daily payroll activities
- Payroll policies and procedures
- Wage garnishments
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking and Organization
- Problem-solving abilities
- Reliability
- Organizational Skills
- Team Leadership
- Microsoft Office
- Employee Supervision
- Data Entry
- Handling Complaints
Languages
English
Full Professional
Timeline
Accounting Clerk 1
City of Delta
05.2003 - 06.2022
Payroll Supervisor
City of Delta
Payroll Compliance/legislation/fundamentals 1/2 - Payroll
Canadian Payroll Association
Accounting 1 & 2 / Payroll 1 & 2 - Accounting
Vancouver Community College
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