Caroline Schwartz
Riverside
Summary
Experienced professional in public safety and conflict resolution, adept at managing high-pressure situations. Demonstrates strong skills in community engagement, problem-solving, and effective communication with diverse populations. Maintains professionalism and integrity while ensuring fair treatment. Known for reliability and adaptability in dynamic environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Jailer
Allied Universal
Riverside, CA
04.2026 - Current
- Supervised inmate activities and maintained compliance with safety protocols and regulations.
- Conducted regular security checks, identifying and addressing potential risks promptly.
- Coordinated transport of inmates to WVDC, CDC, or ARMC for medical or mental health reasons.
- Received and processed inmates into jail custody by searching inmates and taking charge of personal property.
Explorer
San Bernardino County Sheriff's Department
Chino Hills, CA
11.2023 - 06.2026
- Working alongside sworn deputies during ride-alongs, events, or elsewhere in which my assistance with reports, citations, calls, the public, or other situations was needed.
- Assisted front desk staff with various clerical tasks, including filing and data entry.
- Assisted sworn deputies during ride-alongs and events with reports, citations, and calls.
- Mentored junior explorers, enhancing team knowledge of procedures and safety protocols.
Security Guard
Platinum Security
Corona, CA
01.2026 - 04.2026
- Secured warehouses by overseeing visitors and logging activities, ensuring safety and accountability.
- Performed foot patrols across property, enhancing security presence and deterring potential incidents.
- Executed hourly scans of property, maintaining vigilance and identifying security concerns proactively.
Jailer
Allied Universal
Riverside, CA
03.2025 - 08.2025
- Escorted inmates to West Valley detention center and San Antonio Regional Medical Center to ensure secure transport and access to necessary medical care.
- Escorted 5150s to Arrowhead Regional Medical Center.
- Restraint of inmates was performed to maintain safety during transport. to ensure officer safety.
- Escorted inmates to West Valley detention center and San Antonio Regional Medical Center.
- Documented incident reports for any issues that arise on duty.
Campus Safety Officer
UCR Police Department
Riverside, CA
09.2024 - 01.2025
- Monitored campus environment, reporting incidents to police department and providing assistance as needed.
- Guided individuals to their destinations within the facility, ensuring their safety and comfort.
- Acted as the eyes and ears of the police department, reporting any crime I saw and helping whenever possible.
- Addressed emergency calls related to illnesses, accidents, and disturbances, providing timely support and coordination.
Waitress
Silverlake Ramen
Chino Hills, CA
06.2023 - 08.2024
- Enhanced customer satisfaction through positive interactions, maintaining restaurant cleanliness, restocking tables, efficiently bussing dirty tables, and swiftly delivering food to tables.
- Supported kitchen operations by washing dishes and cooking during high-demand times.
- Gathered guest feedback on food quality, resolved issues, provided additional items, and refilled beverages to enhance dining experience.
Cashier
Sonic Speed Cafe
Chino Hills, CA
01.2024 - 05.2024
- Delivered attentive customer service, enhancing customer satisfaction and encouraging repeat purchases.
- Facilitated prompt food delivery and efficiently prepared drinks, contributing to fast-paced service during peak hours.
- Restocked merchandise and ensured cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
Tutor
Kumon
Chino Hills, CA
06.2021 - 04.2022
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
- Guided students in applying methods for completing assignments and identifying correct solutions.
- Evaluated student assignments for accuracy and completeness., as well as filed, homework and paperwork in a swift and efficient manner.
Secretary's Assistant
Platinum Realty Mortgage & Corp
El Monte, CA
07.2020 - 06.2021
- Managed incoming calls, directing callers to appropriate departments or employees to facilitate communication.
- Sorted and distributed incoming faxes, letters, and emails for office distribution while maintaining stock levels to support operational efficiency.
- Welcomed visitors professionally, ensuring proper direction to relevant personnel or departments.
Education
Bachelor of Science - Psychology
University of California
Riverside, CA05.2028
High School Diploma -
Ruben S. Ayala High School
Chino Hills, CA05.2024
Skills
- Inmate supervision
- Patrol procedures
- Safety Protocols
- Communication skills
- Crisis management
- Conflict resolution
- Multitasking
- Problem-solving
- Attention to detail
- Reliability
- Bilingual
Accomplishments
• Earned the Honor Guard Emblem through the Explorer Program.
• Promoted to the rank of Corporal within the Explorer Program.
• Completed the highest number of Explorer service hours in the county in 2025.
Certification
- CPR / First Aid
- EVOC
- Explorer Academy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Jailer
Allied Universal
04.2026 - Current
Security Guard
Platinum Security
01.2026 - 04.2026
Jailer
Allied Universal
03.2025 - 08.2025
Campus Safety Officer
UCR Police Department
09.2024 - 01.2025
Cashier
Sonic Speed Cafe
01.2024 - 05.2024
Explorer
San Bernardino County Sheriff's Department
11.2023 - 06.2026
Waitress
Silverlake Ramen
06.2023 - 08.2024
Tutor
Kumon
06.2021 - 04.2022
Secretary's Assistant
Platinum Realty Mortgage & Corp
07.2020 - 06.2021
Bachelor of Science - Psychology
University of California
High School Diploma -
Ruben S. Ayala High School