Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SAMIRAH AGUILAR

San Bernardino,CA

Summary

Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Supervisor with meticulous recordkeeping and mentoring skills. Well-qualified employee with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Dispatch Supervisor

Untied Parcel Service
10.2018 - 02.2022
  • Managed compliance of dispatch activities to ensure safety protocols and delivery timelines were met
  • Certified dispatch plans and service levels using TMS (Transport Management System)
  • Coordinated day-to-day operations to ensure they were performed efficiently
  • Tracked various service reports and dispatch schedules using HFCS
  • Created and maintained TOFC (Type-of-Freight-Code) reports in MS Excel to track trailer type, freight, location, railyard, train, and destination
  • Implemented corrective actions and discipline systems due to non-compliance
  • Demonstrated leadership over general administrative tasks and challenging situations with resolution-based approach to meet expectations
  • Worked with customer stakeholders to verify production was efficient to meet demand
  • Dispatched drivers to ensure transportation met outbound and inbound timelines for parcel transfers via air, train, or ground
  • Coordinated equipment transfers for certain cargo destinations utilizing established shipping codes
  • Anomaly resolution & Logistics: tracking when trailers were on property and where they were parked/stored
  • Data retrieval and analysis for ad-hoc work groups.
  • Sent out drivers to assist 30+ hourly callers based on locations, needs and worker availability.
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards, and weather conditions.

Recruitment Site Coordinator

Randstad Staffing Agency
02.2019 - 01.2020
  • Conducted orientations using MS PowerPoint for new hire associates in groups of 50 or more people
  • Supervised performance and reported KPI’s to management
  • Pre-screened candidates for employment and participated in new hire interviews for job placement
  • Reviewed and assisted with creation of job postings online to recruit top talent for required positions
  • Trained subordinate staff to delegate tasks as necessary and to increase bandwidth amongst team.
  • Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
  • Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Improved site safety by conducting regular inspections and implementing necessary corrective actions.
  • Facilitated smooth project handovers by maintaining accurate documentation and providing comprehensive reports to relevant parties.
  • Supervised crew of over 100 employees per shift.
  • Streamlined communication between stakeholders by establishing efficient channels for updates and feedback.
  • Mentored junior staff members, sharing knowledge and expertise to promote professional growth within the team.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Utilized social media to promote events and increase attendance.
  • Participated in job fairs to recruit new talent.

Human Resources Assistant

Ambrit Industries
07.2017 - 04.2018
  • Complied with ADP hiring processes
  • Responsible administrator for on-demand and on-site drug test
  • Assisted with timecard errors and payroll issues
  • Completed safety checks to ensure OSHA requirements were followed and employees complied per company policy
  • Human Resources operations and functionality for senior-level personnel
  • Managed and updated sensitive and confidential company and employee files
  • Aid to payroll preparation and assisted in correcting any discrepancies
  • Gathered purchase orders and invoices from customer accounts to bill and receive payment for production and fees at $20K minimum
  • Processed/Checked on new orders which were submitted for manufacturing for updates to upper management
  • Oversaw start-to-end of differing production lines to ensure that orders were fulfilled and maintained
  • Ensured that manufactured products followed appropriate steps of assembly
  • Managed subcontractor for any secondary assembly or finishing
  • Inbound/outbound call center management to relieve executive-level concerns
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees using Intuit Quickbooks.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Facilitated open lines of communication between management and staff, fostering positive work environment.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Assisted with creating employee handbooks and manuals.

Education

Some College (No Degree) - General Education / Behavioral Psychology

Rio Hondo College
Whittier, CA

High School Diploma -

Whittier High School
Whittier, CA
06.2014

Skills

  • Transportation Coordination
  • Tracking of man hours
  • Attendance documentation
  • Employee Training
  • Route Planning
  • Coaching and onboarding
  • Positive communication skills
  • Dispatch Coordination
  • Customer Relations
  • Service planning
  • Database Management
  • Communication Equipment Operation

Accomplishments

  • United Parcel Services Annual Hazmat Training– United Parcel Services Annual Management Training– United Parcel Services Annual CAL OSHA Training- United Parcel Services Malware Training– ADP Hiring Procedures and Guideline Training– Southern California Lead Regional Top Coordinator Rankings

Timeline

Recruitment Site Coordinator

Randstad Staffing Agency
02.2019 - 01.2020

Dispatch Supervisor

Untied Parcel Service
10.2018 - 02.2022

Human Resources Assistant

Ambrit Industries
07.2017 - 04.2018

Some College (No Degree) - General Education / Behavioral Psychology

Rio Hondo College

High School Diploma -

Whittier High School

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SAMIRAH AGUILAR