Sandalpreet Kaur
Brampton
Summary
Multilingual Front Desk Specialist with proven expertise in customer service and time management, honed at Fandor Vision Point and Freedom Mobile Store. Excelled in creating welcoming environments and streamlining office workflows. Skilled in Microsoft Office and fluent in English, Punjabi, and Hindi, ensuring efficient and accurate service delivery.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Fandor Vision Point
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Front Desk Cashier
Freedom Mobile Store
08.2022 - 01.2023
- Provided information about products and services to customers.
- Processed payments and issued receipts for purchases.
- Balanced cash drawer at end of shifts to ensure accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
- Maintained a clean, organized, and welcoming front desk area to create a positive first impression for guests.
- Participated in staff meetings to share feedback on front desk operations and collaborate on improvements where necessary.
- Trained new staff members in customer service techniques and store operations.
Education
Post-Graduate Certificate - Global Business Management
Mohawk College of Applied Arts And Technology
Hamilton, None12-2023
Skills
- Customer service
- Time management
- Cash handling
- Data entry
- Appointment scheduling
- Skilled in microsoft word and Excel
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Fandor Vision Point
06.2023 - Current
Front Desk Cashier
Freedom Mobile Store
08.2022 - 01.2023
Post-Graduate Certificate - Global Business Management
Mohawk College of Applied Arts And Technology
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