Dalia Zamora
Bell
Summary
I am currently looking for a position in a different service field where I can bring my positive attitude and quick learning skills. I am a very hard-worker with the motivation to achieve any goals I am given.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Baskin Robbins
Bell
08.2017 - Current
- Supervised daily operations ensuring smooth service delivery.
- Trained and mentored staff on customer service techniques.
- Managed inventory levels and ordered supplies as needed.
- Monitored compliance with health and safety regulations.
- Resolved customer complaints to maintain satisfaction standards.
Cashier, Food Service
Disneyland
Anaheim
10.2022 - 10.2023
- Greet customers and provide excellent friendly customer service
- Promptly and empathetically handle guest concerns and complaints.
- Assisted customers with product inquiries and provided excellent service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed customer transactions efficiently at a high-volume retail location.
Education
Associate of Science - Diagnostic Medical Sonography
Cypress College
Cypress, CA06-2028
Certificate of Achievement - Imaging Technologist Assistant
Cypress College
Cypress, CA06.2024
B.A. - Sociology
California State University, Northridge
Northridge, CA05.2023
High School -
Bell High School
Bell06.2019
Skills
- Problem solving skills
- Close attention to detail
- Excellent multitasking experience
- Bilingual - Spanish
- Excellent customer service
- Great work ethic
- Prime Written and verbal communication skills
- Computer skills
- Adaptability
- Anatomy and physiology knowledge
- Medical Terminology, Patient Care, Survey of Disease courses taken
Languages
Spanish
Native/ Bilingual
Certification
- BLS CPR certification- American Heart Association, Valid until 09/2027
Timeline
Cashier, Food Service
Disneyland
10.2022 - 10.2023
Manager
Baskin Robbins
08.2017 - Current
Associate of Science - Diagnostic Medical Sonography
Cypress College
Certificate of Achievement - Imaging Technologist Assistant
Cypress College
B.A. - Sociology
California State University, Northridge
High School -
Bell High School
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