Jennifer Stewart

Pertinent Responsibilities:

• Self-motivated, with a strong sense of personal responsibility.
• Supported month-end closing procedures efficiently by reconciling accounts promptly.
• Maintained integrity of general ledger and suspense account transactions by performing regular account monitoring verifying balances daily for 3 sites.
• Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
• Contributed to successful transition by serving as a subject matter expert on ABGL and Suspense during hand off of duties to new company for two sites. Proved balance of each account and trained new staff.
• Oversaw daily operations for Manager Vacation Coverage for our department, ensuring smooth workflow and timely completion of tasks.
• Assisted in external audits, ensuring smooth execution and minimal audit findings related to the general ledger.

Pertinent Responsibilities:

• Monitor, investigate and respond to complex tracing requests from branches, clients and other lines of business.
• Prioritize workload based on complexity, established deadlines, fluctuating volumes while maintaining accuracy.
• Develop and update training guidelines and tracking spreadsheet.
• Elicit and provide cross team partnership in order to provide the best possible service to our clients.

During this time I moved between two separate Investigations Officer secondments and Main Supply Clerk.

Pertinent Investigations Officer Responsibilities:

• Monitor, investigate and respond to call ticket requests from clients, branches and other lines of business. These involved night deposits, abm deposits, cash / coin orders and disputed adjustments.
• Investigate and correct centralized instrument differences for both Halifax and NFLD.
• Prioritize workload while maintaining accuracy and confidentiality.

Pertinent Main Supply Responsibilities:

• Prepare, receive and dispatch cash and coin orders error free in a highly secure and professional environment. Follow all established procedures within tight deadlines.

During this period I learned every position within the Canadian cheque clearing process. This gave me enough knowledge to be a local SME for the implementation of a national project at our site.

Pertinent Computer Operator Responsibilities:

• Communicate with team and other departments to prioritize workflow / accommodate volumes and deadlines by managing multiple activities with varying levels of complexity under tight time constraints error free.

Pertinent Account Control EOD Settlement Responsibilities:

• Developed credibility with and confidence of team and other departments.
• Excellent interpersonal and communication skills that compliment proven creative problem solving capabilities.
• Complete verification activities by receiving journal entries from team and confirming/balancing back to transaction reports/journals/forms. Make relevant journal entries for automated general ledger. Investigate and resolve items of discrepancy using a variety of approved methods.