Alyssa Atchison
Sudbury,ON
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales expertise, honed across roles at Clarion Hotel and Science North. Skilled in cash handling and leveraging Sudbury tourism knowledge to enhance customer experiences. Excelled in multitasking and maintaining high standards of cleanliness and organization, significantly improving customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeper
Clarion Hotel
Sudbury, ON
06.2015 - 05.2017
- Cleaned and stocked rooms, replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Completed laundry services with special attention to care instructions.
- Used chemicals while following all safety protocols and procedures to avoid burns, injuries and accidents.
Team Member
Tim Hortons
Sudbury, ON
04.2017 - 10.2019
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked on different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Seasonal Team Member
Justice
Sudbury, ON
08.2019 - 08.2019
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers by answering questions and fulfilling requests.
Housekeeper
Salvation Army Cedar Place
Sudbury, ON
05.2020 - 05.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Clerk
Science North
Greater Sudbury, ON
05.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High School Diploma -
St.Josephs Scollard Hall
North Bay06.2016
High School Diploma -
Sudbury Secondary School
Sudbury06.2018
Skills
- Customer Service
- Sales expertise
- Cash Handling
- Full G drivers license
- Sudbury tourism
- Athletic
Certification
- CLASS G DRIVER ISSUED 2023/05/05
- WHMIS ISSUED 2024
- FIRST AID ISSUED 01/20/2024
- SMART SERVE ISSUED 2024
Timeline
Clerk
Science North
05.2021 - Current
Housekeeper
Salvation Army Cedar Place
05.2020 - 05.2021
Seasonal Team Member
Justice
08.2019 - 08.2019
Team Member
Tim Hortons
04.2017 - 10.2019
Housekeeper
Clarion Hotel
06.2015 - 05.2017
High School Diploma -
St.Josephs Scollard Hall
High School Diploma -
Sudbury Secondary School