Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GUNEET SANDHU

Kitchener,ON

Summary

Flexible, hardworking, and proactive professional with strengths in verbal and written communication as well as time management. Exceptional team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Creative, attentive & logical thinker with strong organization skills to promote efficient and independent work. Proficient in Excel and VBA with the ability to quickly grasp new concepts and technology. Currently studying for SOA Financial Mathematics Exam with intent to write in December 2023.

Overview

5
5
years of professional experience

Work History

Private Math Tutor

Self Employed
05.2021 - Current
  • Designed and implemented personalized lesson plans based on individual needs and learning styles of each student
  • Monitored student progress and provided ongoing feedback and support to promote academic success
  • Developed positive relationships with students, parents and guardians, building trust and rapport to create supportive engaging learning environment.

Event Coordinator

Mela Punjabana Da
06.2018 - Current
  • Organized event facility, food and beverage selections and audio-visual arrangements
  • Participated in pre-event meetings to review expectations
  • Developed diagrams and floor plans with event setup requirements.

Taxpayer Services Agent

Canada Revenue Agency
01.2023 - 05.2023
  • Utilized strong communication skills to actively listen and respond appropriately to taxpayer needs
  • Achieved performance metrics such as high call volumes and high customer satisfaction ratings
  • Provided exceptional customer service to taxpayers by handling inquires and concerns with professionalism and patience
  • Maintained accurate records and documentation in compliance with organizational standards and procedures
  • Completed specialized training and certifications to enhance knowledge and expertise in field.

Team Member

Vito’s Pizza & Wings
09.2020 - 08.2022
  • Upheld high standards of productivity and quality in operations
  • Developed and implemented strategic social media marketing plans
  • Served customers by phone to take orders and answer product or service questions.

Team Member

Tim Hortons
05.2021 - 09.2021
  • Prepared and served food and beverages, maintaining quality standards and adhering to health and safety regulations
  • Contributed to positive team environment by working collaboratively with other team members to achieve common goals
  • Demonstrated strong work ethic and reliability by consistently showing up on time and meeting job responsibilities.

Cashier

STAPLES
11.2020 - 01.2021
  • Operated cash registers and handled financial transactions accurately and efficiently
  • Adapted to changes in work environment and adjusted priorities as needed to ensure customer satisfaction and efficient operations
  • Managed inventory and restocked shelves to ensure product availability and prevent stock shortages.

Receptionist

Insight Eye Care
10.2019 - 02.2020
  • Greeted and assisted patients, ensuring positive experiences and prompt service
  • Managed appointment scheduling, including follow-up appointments and patient recalls
  • Utilized specialized software to maintain accurate patient records, including medical history, prescription and insurance information
  • Assisted optometrists with pretesting patients, including taking measurements of visual acuity, pupil size and intraocular pressure.

Education

Bachelor of Honours - Honours Mathematics

University of Waterloo
Waterloo, ON
12.2026

Skills

  • Presentation Skills
  • Active Listening
  • Data Evaluation
  • Customer Service
  • Managing Multiple Tasks
  • Computer Proficiency

Languages

Punjabi
Hindi
French

Timeline

Taxpayer Services Agent

Canada Revenue Agency
01.2023 - 05.2023

Private Math Tutor

Self Employed
05.2021 - Current

Team Member

Tim Hortons
05.2021 - 09.2021

Cashier

STAPLES
11.2020 - 01.2021

Team Member

Vito’s Pizza & Wings
09.2020 - 08.2022

Receptionist

Insight Eye Care
10.2019 - 02.2020

Event Coordinator

Mela Punjabana Da
06.2018 - Current

Bachelor of Honours - Honours Mathematics

University of Waterloo

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GUNEET SANDHU