Yuyao Olivia Wang

Payroll Processing

• Accurately processed payroll for diverse employee groups, including salaried and expatriate employees, across multiple provinces (ON, BC) and U.S. regions (LA, NJ).
• Proficient in managing payroll systems, including ADP Workforce, Payworks, and Isolved, ensuring compliance with Canadian and U.S. regulations.
• Supported internal and external audits by preparing detailed payroll reports and successfully managing year-end tasks, including generating T4 and T4A slips.
• Regularly updated payroll systems to reflect changes in labor laws, benefits, and taxation policies.
• Efficiently resolved payroll discrepancies, ensuring high employee satisfaction and compliance with local tax regulations.

Full Recruitment Cycle

• Successfully managed the full recruitment cycle, including sourcing, screening, interviewing, and onboarding candidates across multiple regions (ON, BC, LA, NJ).
• Facilitated comprehensive orientation programs to ensure new hires integrated smoothly into the company culture and understood their roles and responsibilities.
• Supported the offboarding process, including conducting exit interviews and managing termination procedures in compliance with labor laws and company policies.
• Collaborated with management to align recruitment strategies with workforce planning and business objectives.

Labor Data and Cost Management

• Administered group insurance plans while preparing detailed reports on coverage, premiums, and claims to ensure accuracy and compliance.
• Analyzed and processed labor cost data, including gross pay, employer taxes, and employee benefits, to generate actionable insights for cost management.
• Generated reports to support financial planning, cost monitoring, and budget management.
• Identified and implemented cost-saving opportunities through data-driven insights, optimizing HR operations and improving cost efficiency.

Talent Management

• Developed performance evaluation systems, providing insights into team dynamics and individual growth.
• Analyzed performance data to identify areas for improvement and develop growth strategies for high-potential talent.
• Supported underperforming employees and developed growth plans for high-potential talent.

Labour Relations

• Acted as the primary liaison between employees and the company, addressing workplace issues and conflicts.
• Promoted a healthy work environment by implementing regular communication and feedback systems.
• Ensured compliance with labor laws and workplace policies.
• Supported dispute resolution through mediation and corrective actions.

• Assist with the daily operations of the human resource department, including (but not limited to) record keeping, filing, researching, data collection, data entry, database management, etc
• Create and develop administrative documents as required (e.g
• Files, emails, letters)
• Consolidating and maintaining human resource data as required (i.e
• Digital and paper format)
• Respond to phone and email inquiries (i.e
• From staff, government, external organizations, etc.)
• Assist with the staff recruitment, onboarding, benefits, and termination process
• Assist in other human resource operational needs as required

• Supported administrative functions including bookkeeping and managing appointments
• Prepared presentation slides and producing financial reports
• Arranged travel itineraries and prepare detailed schedules
• Prepared and arranged sales conferences, seminars, onsite business meetings, etc
• Provided support to meet clients' needs and solve clients' problems
• Managed the client's database and document compliance

• Collected client's information and document and managed document compliance
• Drafted summary and statement for each loan application and inputted it into Filogix
• Prepare and arrange sales conferences, seminars, onsite business meetings, etc
• Managed, updated, and corrected data related to new loan applications
• Coordinated with clients, A, B lenders, Commercial Lenders, and private lenders
• Managed clients' documents and completed files

• Top 3 salesperson among all tellers at the TD branch
• Achieved 300% and up sales goal every term
• Highly evaluated by customers for passionate and creative work