Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sweta Dave

Mississauga

Summary

Enthusiastic and highly effective at operational developments. Based on my operational experience I would like to join a firm where I can implement my entrepreneur & HR skills to build creative and innovative ways to enhance profit-based revenue to organization.

Overview

6
6
years of professional experience

Work History

Visual Merchandiser

ZARA
04.2021 - Current
  • Improving engagement with merchandise, and providing outstanding customer service
  • Operating daily transactions, managing financial transactions and balancing drawers
  • Direct customers to merchandise within the store and ensure that customers acknowledge and receive quality service
  • Maintain high standards in the stockroom by organizing and arranging it efficiently
  • Ensuring complete efficiency when opening and closing cash desk procedures
  • Maintained a 97% customer satisfaction rating
  • Defining, designing, and implementing a creative visual merchandiser strategy
  • Creating appealing and eye-catching visual displays that lead the customer through the entire store
  • Producing window displays, signs, interior display, floor plans and special promotions displays
  • Act in alignment to the organization culture, product, image, and target market
  • Monitor costs and work within budget
  • Accountable for team performance through teaching, coaching, and providing meaningful feedback to build capabilities
  • Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
  • Promote community involvement.

Human Resource Administrator

Fly-X Aerospace
11.2017 - 12.2020
  • Administered Termination Payouts, Severance Packages, Vacation Pay Adjustments, Mat Leave Top ups, and Lieu Payout
  • Processed complex HR matters such as leave management, internal investigations and resolutions i.e
  • LOA, Maternity, WSIB, Bereavement, RTW, LTD, Misconduct, and Probation
  • Responded to inquiries pertaining to specific employee lifecycle events by producing documents using available data and populating templates (e.g
  • Severance letters and employment letters, etc.) and answering escalated issues from different stakeholders
  • Provided HR procedural, technical, and strategic guidance to multiple and diverse business lines under Global HR Services
  • Assisted newly-recruited and existing staff and provided them with information regarding their wages and company policies and processed pay advances on a bi-weekly basis
  • Investigated and analyzed discrepancies found in the personnel and payroll records
  • Advised and guided Managers on Employee Relations matters such as Disciplinary, Grievances
  • Performance Improvement Processes, Complaints and handling all related cases.

Education

Post Graduation - Human Resource Management

York University

Project Management Certification Course -

Sir Stanford Fleming College
Peterborough, Ontario

Bachelors of Business Management -

Sardar Patel University

Skills

  • Brand Alignment
  • In-Store Event Promotion
  • Brand Image Alignment
  • Product Expertise
  • Marketing Knowledge
  • Merchandising Plan Creation
  • Overstock Management
  • Display Building
  • Interior and Exterior Displays
  • Sales Expertise
  • Product Knowledge
  • Communication Management
  • Benefits Administration
  • HR Policies
  • Employee Relations
  • Technical Support

Languages

English
Full Professional

Timeline

Visual Merchandiser

ZARA
04.2021 - Current

Human Resource Administrator

Fly-X Aerospace
11.2017 - 12.2020

Post Graduation - Human Resource Management

York University

Project Management Certification Course -

Sir Stanford Fleming College

Bachelors of Business Management -

Sardar Patel University

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Sweta Dave