GIBSON ARVIN MENDOZA

•Provided thorough cleaning for premium automobiles, commercial vehicles and heavy-duty trucks.

•Enhanced customer satisfaction by providing direct assistance.

•Guaranteed superior operational standards.

• Repaired cars by diagnosing and resolving mechanical problems.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
• Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
• Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Handled financial transactions accurately, ensuring proper billing and payment processing.
• Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Maintained compliance with company policies, objectives, and communication goals.

• Collaborated with other employees to meet sales targets and deadlines
• Stocked shelves according to planograms and faced merchandise for visibility
• Corrected order and product mistakes by assisting customers with returns and refunds.